Katie Miracle
Ewing,VA
Summary
Dynamic professional with a proven track record at Belk, excelling in relationship building and classroom management. Recognized for fostering student engagement and maintaining a positive learning environment. Adaptable and committed to continuous improvement, effectively resolving conflicts and enhancing team performance through strong communication skills.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Lee County Public Schools
03.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Human Resource Lead
Belk
10.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Key Holder
Belk
01.2019 - 11.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
Bachelor of Science - General Studies
University of The Cumberland's
Williamsburg, KY05-2025
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Behavior management
- Classroom organization
- Group and individual instruction
- Verbal and written communication
- Group instruction
Pacesetter Best of Belk Award 3 times
This award is given to hardworking employees who demonstrate excellent customer care and work ethic.
Timeline
Substitute Teacher
Lee County Public Schools
03.2024 - Current
Key Holder
Belk
01.2019 - 11.2021
Human Resource Lead
Belk
10.2012 - Current
Bachelor of Science - General Studies
University of The Cumberland's
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