Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Mize

Bassett,VA

Summary

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Versatile team member offering over six years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Full Service Restaurant

Railway Cafe
09.2020 - Current
  • Enhanced store familiarity, enabling swift navigation and timely completion of orders.
  • Resolved customer issues promptly, promoting a positive experience for all parties involved.
  • Accurately verified inventory availability, preventing potential stockout situations or unnecessary substitutions.
  • Demonstrated adaptability in handling last-minute changes to orders or delivery schedules, minimizing disruptions to customers and stores.
  • Contributed to company growth through consistent high-quality service that led to repeat business from satisfied customers.
  • Increased order accuracy by thoroughly reviewing items before purchase, mitigating returns or exchanges due to errors.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Provided product advice to customers to help select most suitable items for individual needs.

Full Service Restaurant

Fenderz
04.2018 - 06.2021
  • Improved customer satisfaction by providing efficient and accurate shopping services.
  • Maintained strong relationships with store personnel to ensure seamless communication during the shopping process.
  • Enhanced store familiarity, enabling swift navigation and timely completion of orders.
  • Resolved customer issues promptly, promoting a positive experience for all parties involved.
  • Supported fellow shoppers through effective collaboration and sharing best practices for improved team performance.
  • Demonstrated adaptability in handling last-minute changes to orders or delivery schedules, minimizing disruptions to customers and stores.
  • Accurately verified inventory availability, preventing potential stockout situations or unnecessary substitutions.
  • Contributed to company growth through consistent high-quality service that led to repeat business from satisfied customers.
  • Increased order accuracy by thoroughly reviewing items before purchase, mitigating returns or exchanges due to errors.
  • Showcased exceptional multitasking abilities in managing various shopping tasks, from identifying high-demand products to coordinating delivery schedules.

Education

High School Diploma -

Bassett High School
Bassett, VA
05.2019

Skills

  • Effective Multitasking
  • Team Collaboration
  • Adaptability to Change
  • Flexible schedule availability
  • Patience and Empathy
  • Positive Attitude and Demeanor
  • Strong Communication Skills
  • Accurate money handling
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Advertising and marketing

Timeline

Full Service Restaurant

Railway Cafe
09.2020 - Current

Full Service Restaurant

Fenderz
04.2018 - 06.2021

High School Diploma -

Bassett High School
Katie Mize