Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Katie Moore

Gainesville,GA

Summary

Accomplished and certified Pharmacy Technician with over 7 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Northside Hospital Forsyth
11.2023 - Current
  • Counted, measured and compounded medications following standard procedures.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Certified Lead Pharmacy Technician

CVS Pharmacy
06.2017 - 10.2024
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Managed opening and closing duties for pharmacy.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Set up and modified patient profiles to include current medications and insurance details.

Education

Bachelor of Science - Interdisciplinary Studies

University of North Georgia
Dahlonega, GA
05.2024

Associate of Science - Forensic Science

University of North Georgia
Dahlonega, GA
05.2018

Skills

  • Updating medication histories
  • Manual and automated medication dispensing
  • Advanced math skills
  • Problem-solving skills
  • Prescription Management
  • Patient confidentiality
  • Aseptic Techniques
  • HIPAA
  • Pharmacy and customer records management
  • Intravenous admixture preparation
  • Pharmacist support
  • Drug storage procedures
  • Drug Inventory Control
  • HIPAA Regulations
  • Sterile technique
  • Filling Prescriptions
  • Regulatory Compliance
  • Insurance Billing
  • Drug utilization review
  • Pharmaceutical Calculations
  • Team Collaboration
  • Patient Counseling
  • Medication Dispensing
  • Insurance Verification

Accomplishments

  • Processed and filled over 500 prescriptions per day.
  • Trained 5 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Supervised team of 4 staff members.

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Northside Hospital Forsyth
11.2023 - Current

Certified Lead Pharmacy Technician

CVS Pharmacy
06.2017 - 10.2024

Bachelor of Science - Interdisciplinary Studies

University of North Georgia

Associate of Science - Forensic Science

University of North Georgia

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Katie Moore