Katie Moore
Denver,CO
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
11
11
years of professional experience
Work History
District Manager
FREEBIRD STORES
01.2023 - Current
- Modeled best practices for sales and customer service.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership teams.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized events and interacted with community to increase sales volume.
Store Expansion and Team Development Manager
FREEBIRD STORES
01.2022 - 01.2023
- Was a key player on a team of five that opened 14 stores in 14 months.
- Assisted in construction project management.
- Found and developed top talent.
- Built and oversaw our companies largest district.
- Planned and executed store opening events across the US.
- Coached and drove the development of our new and existing businesses.
Area Manager
FREEBIRD STORES
01.2021 - 01.2022
- Led three teams to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects at our Colorado locations.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Built positive and productive relationships with store and field leadership.
Flagship General Manager
FREEBIRD STORES
09.2015 - 01.2021
- Lead the company standard on how to drive top line sales growth, employee development, and merchandising standards.
- Trained and developed employees for other store locations and multiple departments in corporate office.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Assistant Manager
FREEBIRD STORES
09.2013 - 09.2015
- Worked in all CO locations and contributed in producing record breaking numbers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Erie High School
Erie, COMSU Denver
Denver, COSkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Attention to Detail
- Negotiation
- Training and coaching
- Business Planning
- Sales Reporting
- Staff Management
Timeline
District Manager
FREEBIRD STORES
01.2023 - Current
Store Expansion and Team Development Manager
FREEBIRD STORES
01.2022 - 01.2023
Area Manager
FREEBIRD STORES
01.2021 - 01.2022
Flagship General Manager
FREEBIRD STORES
09.2015 - 01.2021
Assistant Manager
FREEBIRD STORES
09.2013 - 09.2015
Erie High School
MSU Denver
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