Katie Moore
Pittsburgh,PA
Summary
Always looking for a new endeavors that show cases my dedication, and critical thinking skills.
Experienced Lead Recruiter and Retail Coordinator, known for my ability to attract top-tier talent. With a knack for identifying candidates with specific skills, I’m like a talent detective—minus the trench coat but with all the expertise. My commitment spans both small businesses and corporate giants.
From being a Traveling Sales Coordinator to assisting with Global Recruitment, my versatility knows no bounds. I’ve racked up accolades such as Associate of the Quarter and High Flyer—titles that prove I’m not just flying under the radar but soaring above it! These awards reflect my embodiment of company vision and core values, making me the go-to person when you need someone who can juggle multiple roles while keeping a smile on their face.
Overview
9
9
years of professional experience
Work History
Lead Recruiter
Helpware
Mount Sterling, KY
10.2022 - 08.2024
- Developed and implemented recruiting strategies to attract qualified job applicants.
- Assisted in Global Recruitment in all areas of Full Cycle Recruiting.
- Created and maintained relationships with potential candidates and hiring managers.
- Maintained accurate records of all recruitment activities in Applicant Tracking System.
- Identified, screened, interviewed, and evaluated potential candidates for open positions.
- Conducted background checks on new hires to ensure compliance with company policies.
- Collaborated with Human Resources team to develop competitive compensation packages for new hires.
- Managed onboarding process for newly hired employees including orientation, training, paperwork.
- Prepared reports on recruitment activities such as number of interviews conducted, cost per hire.
- Analyzed current recruiting processes and identified areas for improvement or optimization.
- Developed and implemented global recruitment strategies to source, attract, select and onboard talent.
- Managed the full cycle recruiting process from initial contact through offer negotiation.
Recruiter
Helpware
Mount Sterling, KY
10.2021 - 10.2022
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Negotiated salaries and other employment terms with successful applicants.
- Maintained Applicant Tracking System records of all applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Referred suitable candidates to relevant departments for additional assessment.
- Identified best practices for recruiting process improvement.
- Participated in industry networking events to build talent pipeline.
Business Process Analyst
Helpware
Mount Sterling, KY
07.2021 - 10.2021
- Analyzed existing processes, identified opportunities for automation, and recommended solutions to improve efficiency.
- Conducted interviews with stakeholders to identify needs and requirements for new or modified business processes.
- Tracked progress against agreed-upon goals and objectives in order to measure success of initiatives.
- Collaborated with cross-functional teams such as IT, operations, finance and sales departments in order to optimize operational efficiency across the organization.
Sales Floor Coordinator
Marshalls
Spokane, WA
08.2020 - 01.2021
- Ensured that all employees adhered to safety protocols and regulations while on the floor.
- Facilitated communication between departments to ensure efficient operations.
- Monitored production activities on the floor, identified areas for improvement, and implemented corrective action plans when needed.
- Conducted regular inspections of the work environment to ensure compliance with company policies and procedures.
- Provided support to team members in resolving customer complaints or issues relating to product quality or service delivery.
- Trained newly hired employees on job duties, safety protocols, and operational procedures.
- Analyzed performance data collected from various sources to identify trends in production output or customer satisfaction ratings.
Sales Floor Associate
Marshalls
Spokane, WA
06.2019 - 08.2020
- Resolved customer complaints promptly and professionally according to company policies.
- Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Conducted periodic price checks for competitive pricing accuracy on the sales floor.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
- Adhered to all company procedures when handling sensitive data such as credit card information.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
Traveling Sales Associate
Marshalls
Pittsburgh, PA
01.2018 - 06.2019
- Assisted in store remodels
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Organized backroom storage areas for efficient access to merchandise.
- Adhered to safety policies while handling hazardous materials or chemicals.
Sales Associate
Marshalls
Pittsburgh, PA
01.2016 - 01.2018
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
Education
High School Diploma -
Commonwealth Charter Academy
06-2019
Skills
- Customer Needs Assessment
- Business Development
- Written and oral communication skills
- Policy and Procedure Adherence
- System implementation
- New Hire Onboarding
- Recruitment Management
- Documentation and Recordkeeping
- Talent management
- HRIS applications proficient
- Applicant Tracking Systems
- Outbound Calling
- Diversity and Inclusion
Timeline
Lead Recruiter
Helpware
10.2022 - 08.2024
Recruiter
Helpware
10.2021 - 10.2022
Business Process Analyst
Helpware
07.2021 - 10.2021
Sales Floor Coordinator
Marshalls
08.2020 - 01.2021
Sales Floor Associate
Marshalls
06.2019 - 08.2020
Traveling Sales Associate
Marshalls
01.2018 - 06.2019
Sales Associate
Marshalls
01.2016 - 01.2018
High School Diploma -
Commonwealth Charter Academy
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