Summary
Overview
Work History
Education
Skills
Certification
Soccer
Timeline
Generic

Katie Moran

Holden,MA

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Trainer Assistant

Fitchburg State Athletics
08.2023 - Current
  • Ensured compliance with organizational policies and procedures during all aspects of the training process.
  • Contributed to the improvement of overall training programs by gathering participant feedback and implementing necessary changes.
  • Assisted lead trainer in developing customized training materials for different learning styles and needs.
  • Served as a reliable resource for trainees seeking additional information or clarification on course topics outside of scheduled sessions.
  • Assisted in the delivery of hands-on workshops, providing individualized support as needed to ensure skills mastery.
  • Managed training logistics, including scheduling, room setup, and equipment maintenance, ensuring a smooth learning experience for all attendees.

Recovery Support Specialist

Clearbrook Treatment Centers
11.2022 - 03.2023
  • Facilitated client transitions to community living with comprehensive discharge planning and post-discharge follow up.
  • Collaborated with clinical staff to develop individualized treatment plans using evidence-based practices tailored to each client''s specific needs.
  • Maintained up-to-date knowledge of local community resources available to clients in order to provide accurate information and appropriate referrals when needed.
  • Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
  • Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
  • Reduced patient readmission rates by conducting thorough assessments, identifying potential risks, and addressing individual needs.
  • Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Facilitated group and individual therapy in outpatient setting.

Server

Wachusett Country Club
04.2017 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Certified Nursing Assistant

Oriol Health Care
12.2020 - 09.2021
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Education

Bachelor of Science - Human Services

Fitchburg State University
Fitchburg, MA
05.2025

High School Diploma -

Wachusett Regional High School
Holden, MA
05.2021

Skills

  • Training delivery
  • Performance Assessment
  • Learning Management Systems
  • Relationship Building
  • Strong Work Ethic
  • Patient Care
  • HIPAA Compliance
  • Direct Patient Care
  • Behavioral Health Interventions
  • Substance Abuse Knowledge
  • Professional boundaries

Certification

  • Certified CNA, Fieldstone School - March 2020
  • Certified CPR / BLS, American Red Cross

Soccer

I have played soccer since I have been 4 or 5 years old. I played throughout Middle School, High School and College. I love the sport and love the environment in which the sport provides. I have built relationships that I will carry with my forever as well as the relationship I built with the sport itself. 

Timeline

Trainer Assistant

Fitchburg State Athletics
08.2023 - Current

Recovery Support Specialist

Clearbrook Treatment Centers
11.2022 - 03.2023

Certified Nursing Assistant

Oriol Health Care
12.2020 - 09.2021

Server

Wachusett Country Club
04.2017 - 08.2022

Bachelor of Science - Human Services

Fitchburg State University

High School Diploma -

Wachusett Regional High School

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Katie Moran