Katie Morris
Katy
Summary
Dynamic hospitality professional with 7+ years experience in restaurant management, catering coordination, and team development. Adept at leading high-performing teams, organizing memorable events, and streamlining bar and restaurant operations. Proven ability to boost revenue, increase staff retention, and improve guest satisfaction. proficient in Microsoft Office, Excel, and POS systems including TOAST and Aloha.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager/ Catering & Events Coordinator
Clear Sky On Cleveland
05.2017 - 05.2025
- Restaurant operations: led the daily management of a high-volume restaurant and bar, optimizing front and back of house workflows for maximum efficiency and guest satisfaction.
- Bar Management: Oversaw all bar operations including inventory control, product selection, seasonal cocktail design, vendor relations. Maintained compliance with all local alcohol service regulations.
- Catering & Events: Organized and executed private events, corporate catering, and special occasions from planning to execution. Created customized menus, coordinated staffing, and ensured smooth guest experiences.
- Training and Development: Designed onboarding procedures and led staff training sessions for customer service, food safety, and POS usage. Mentored new managers and created operational manuals to support consistency.
- Marketing and Customer Engagement: Implemented local marketing campaigns and social media initiatives to boost visibility and drive reservations. Regularly engaged with customers to ensure repeat business and loyalty.
- Scheduling & HR: Managed labor scheduling using tools like Hotschedules and 7shifts, reducing overtime and increasing team satisfaction. Assisted with recruiting and conducting performance reviews.
- POS System Management: Daily user of TOAST and Aloha POS systems for order management, reporting, staff training, and troubleshooting technical issues.
Education
Countryside High School
Clearwater, FL05-2007
Skills
- Restaurant & Bar Management
- Catering & Private Events Coordination
- Team Training & Leadership Development
- Inventory & Vendor Management
- Menu Development & Seasonal Planning
- Customer Relationship Management
- Conflict Resolution & Problem Solving
- Marketing Campaign Execution
- Efficiency in Excel & Word
- Food Safe Manager Certified
- Time management
- Team leadership
- Decision-making
Certification
Manager Food Handler
Timeline
Manager/ Catering & Events Coordinator
Clear Sky On Cleveland
05.2017 - 05.2025
Countryside High School
Similar Profiles
Sydney PumperSydney Pumper
Server at Clear Sky On ClevelandServer at Clear Sky On Cleveland
Leslie PerezLeslie Perez
Server at Clear Sky On ClevelandServer at Clear Sky On Cleveland
Samantha OstranderSamantha Ostrander
Restaurant Consultant at Clear Sky GroupRestaurant Consultant at Clear Sky Group
Akram MuhammadAkram Muhammad
Commercial Insurance Sales Representative at GEICO, Government Employees InsuranceCommercial Insurance Sales Representative at GEICO, Government Employees Insurance
Niajah JacksonNiajah Jackson
Quality Assurance Auditor II at MultiplanQuality Assurance Auditor II at Multiplan