Shift Manager
Starbucks
- Resolved escalated customer issues, demonstrating strong problem-solving skills and adherence to company standards.
- Trained new employees on company policies and procedures, ensuring smooth team integration.
- Delegated tasks effectively, enhancing overall team performance through clear instructions.
- Supervised staff to ensure compliance with quality standards for food and services.
- Maintained productivity by keeping employees focused on business and customer needs.
- Fostered a positive work environment through open communication and constructive feedback.
- Coached crew members to enhance performance and encourage efficient workflows.
