Katie Murphy
Americus
Summary
Detail-oriented Communication Specialist with expertise in patient transport coordination and real-time problem-solving. Proven ability to manage high-pressure situations effectively while ensuring system-wide quality improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Communication Specialist
Intermountain Flight and Ambulance Services
Salt Lake City, UT
08.2020 - Current
- Obtains, assembles, coordinates, and disseminates all appropriate
information for all air and ground transports to medical crew members, referring and receiving personnel, medical control physicians and hospitals as it pertains to the patient, transport timing, and medical reports. - Receives all requests for patient transports in an expedient, accurate, well-organized and professional manner.
- Assembles the medical team and equipment required for each patient transport based upon the acuity and needs of each patient and ensure that all teams are utilized to maximum capacity to capture all possible transports.
- Tracks status and location of all crew members at multiple bases
throughout Utah and while on transports throughout the Western United States. - Participate in system-wide quality improvement effort to
review, evaluate and revise processes for continued improvement of processes. - Documents on the written log and in the data base all patient related information
Education
Bachelor of Science - Respiratory Therapy
Weber State University
Ogden, UT05-2025
Associate of Science - Respiratory Therapy
Weber State University
Ogden, UT05-2024
Associate of Science - Health Sciences
Weber State University
Ogden, UT12-2023
Skills
- ACLS, PALS, NRP certified
- Time management
- Decision making
- Radio communications
- Multi-line telephone experience
- Stress tolerance
- Problem-solving
- Information gathering/documentation
- Prioritizing situations
- Teamwork and collaboration
- Works Well Under Pressure
- Active listening
- Critical thinking
- Data entry proficiency
- Computer-aided dispatching
Certification
- ACLS
- BLS
- NRP
- PALS
Timeline
Communication Specialist
Intermountain Flight and Ambulance Services
08.2020 - Current
Bachelor of Science - Respiratory Therapy
Weber State University
Associate of Science - Respiratory Therapy
Weber State University
Associate of Science - Health Sciences
Weber State University