Summary

Overview

Work History

Education

Skills

Timeline

Katie Neau

Gilbert,AZ

Summary

Enthusiastic and poised professional with advanced administrative and clinical medical experience. Commended by leadership and patients for being approachable, reliable and resourceful.

Overview

years of professional experience

Work History

Research Regulatory / QC Coordinator

Arizona Clinical Trials

Chandler, AZ

03.2025 - Current

Assisted in conducting quality inspections on products to ensure compliance with standards.
Supported documentation processes for quality control procedures and protocols.
Collaborated with team members to identify and resolve quality issues promptly.
Learned to operate testing equipment and software used in quality assessments.
Contributed to maintaining accurate records of inspection results and findings.
Engaged in process improvement discussions to enhance overall product quality.
Observed safety protocols while executing routine QC tasks effectively.
Maintained compliance with industry standards, ensuring adherence to guidelines and best practices.
Ensured seamless communication between internal departments regarding non-conforming products, facilitating prompt resolutions that improved overall product quality outcomes.
Managed documentation of all quality control activities, guaranteeing accurate records were maintained for auditing purposes.

Clinical Research Manager

Precision Trials

Phoenix, AZ

06.2020 - 03.2025

Directs the activities of workers engaged in clinical research projects to ensure compliance with protocols and overall clinical objectives.
Monitors study activities to ensure compliance with protocols and with relevant local, federal, and state regulatory and institutional polices. Maintains required records of study activity including case report forms, drug dispensation records, or regulatory forms. Tracks enrollment status of subjects and documents dropout information such as dropout causes and subject contact efforts.
Develop and deliver training on GCPs, protocols, database, compliance, device accountability, adverse event reporting, study investigation protocols, amendments, regulatory documentation requirements as well as training and proctoring new employees on trial and study related activities.
Assesses eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with physicians and nurses. Oversees subject enrollment to ensure that informed consent is properly obtained and documented.
Records adverse event and side effect data and confers with investigators regarding the reporting of events to oversight agencies. Prepares for or participates in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups. Identifies protocol problems, informs investigators of problems, or assists in problem resolution efforts such as protocol revisions.
Prepares study-related documentation such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, and progress reports.
Reviews proposed study protocols to evaluate factors such as sample collection processes, data management plans, and potential subject risks.
Participates in preparation and management of research budgets and monetary disbursements.
Instructs research staff in scientific and procedural aspects of studies including standards of care, informed consent procedures, or documentation procedures.
Collaborates with investigators to prepare presentations or reports of clinical study procedures, results, and conclusions. Communicates with laboratories or investigators regarding laboratory findings.
Reviews scientific literature, participates in continuing education activities, and/or attends conferences and seminars to maintain knowledge of clinical studies affairs and issues.
Orders drugs or devices necessary for study completion.
Solicits industry-sponsored trials through contacts and professional organizations.

Assistant Human Resource Coordinator

Sante

03.2018 - 02.2020

Perform Human Resource administrative duties for the property, including payroll, maintenance of personnel files, employee orientation, and facilitating general employee issues and inquiries as directed.
Recruitment, hiring, evaluate, coordinate, motivate, monitor performance, schedule and supervise business office staff in accordance with company policy.
Maintain all aspects of employee files and track employee credentials to ensure compliance with state regulations.
Accounts Receivable / Accounts Payable.
Maintain confidentiality in all areas of work responsibility, including but not limited to, employee and resident information.
Encourage teamwork through cooperative interactions with co-workers and other departments.

Department Lead- Referral Coordinator

Banner Health

11.2015 - 01.2018

Assisted physicians, management, staff and patients accordingly within a very fast paced medical practice.
Trained and mentored new employees and current staff.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.

Referral Coordinator

Tri-City Cardiology

02.2013 - 11.2015

Coordinated authorizations and scheduling with hospitals.
Obtain authorizations for office visits, testing, cardiac rehabilitation and any other procedure requiring authorization, to ensure timely reimbursement.

Cardiovascular Technician

Maryvale Cardiology

06.2007 - 02.2011

Conducted and assisted in Electrocardiograms, Holter Monitor tests, Ankle-Brachial Index Tests, Stress tests, Venous Laser Ablation, Sclerotherapy, Credentialing, Referrals and Insurance.