Katie Neff
SHRM-CP
Jeffersonville,IN
Summary
Forward-thinking Human Resources leader offering 3 + years of benefits administration expertise. Skilled in analyzing, updating and documenting employee policies regarding training, performance evaluation and grievance management. Proficient in drafting HR documents such as job descriptions and compensation structures.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
HR / Payroll Services
Bluegrass Automotive
Louisville, KY
10.2021 - Current
- Liaised between multiple business divisions to improve communications.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 5 new employees/month.
- Updated HR database with new employee information, changes in benefits and other details.
- Completed bi-weekly payroll for company employees, as well as monthly bonus and commissions payroll.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
HR / Accounting Manager
White Lodging
Louisville, KY
03.2020 - 10.2021
- Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
- Managed banking reconciliations and monthly balance sheet statements.
- Optimized employee performance, output and morale through development of enticing incentive programs.
- Managed journal entries, collection efforts, reconciliations and payroll processing.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Operations Manager
White Lodging
Louisville, KY
10.2017 - 03.2020
- Worked in matrix management environment with oversight of department level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reviewed shift reports to understand current numbers and trends.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Investigated and resolved departmental non-conformances.
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in the Guest Relations field.
- Raised property accuracy and accountability by incorporating a reputable tracking method.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
Finance Assistant
Toyota Of Tampa Bay
Tampa, FL
02.2015 - 01.2016
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Typed and submitted correspondence, memos, drafts and emails.
- Evaluated office processes, making suggestions to improve efficiency.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Pitched in to assist with special projects and additional tasks.
- Managed office inventory and ordered new supplies when items were running low.
- Liaison between dealership and financial institutions on behalf of all customers.
- Provided exceptional service to customers requiring assistance such as account questions.
Education
Master of Arts - Sustainable Tourism
University of South Florida
Tampa, FL 09.2013 - 05.2015
Bachelor of Arts - Environmental Studies
Eckerd College
St. Petersburg, FL 08.2009 - 05.2013
Skills
Payroll Administration
Benefits Oversight
Policy and Procedure Development
Human Resource Management
File and Records Management
Team Building
Project Management
Complaint Resolution
Administrative Support
Staff Education and Training
Key Stakeholder Relationship Building
Timeline
HR / Payroll Services
Bluegrass Automotive
10.2021 - Current
HR / Accounting Manager
White Lodging
03.2020 - 10.2021
Operations Manager
White Lodging
10.2017 - 03.2020
Finance Assistant
Toyota Of Tampa Bay
02.2015 - 01.2016
Master of Arts - Sustainable Tourism
University of South Florida
09.2013 - 05.2015
Bachelor of Arts - Environmental Studies
Eckerd College
08.2009 - 05.2013