Katie Neria
Riverside,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Reliable Medical Support professional with 10 years of experience in professional environment. Expertly assist with office operations and physician support by gathering patient information, reception and patient care. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Pain Evaluation And Management Center Of Ohio
04.2013 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
Factory Production Worker
Behr
11.2011 - 04.2013
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated machines proficiently and in compliance to safety standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
Oral Surgeon Assistant
Brian Kernan D.D.S Oral And Maxillofacial Surgery
02.2006 - 10.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids
- Staged tray for procedures by arranging dental instruments and equipment.
- Exposed, developed and mounted dental x-rays.
Receptionist
Thomas Kernan D.D.S
10.2002 - 10.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Verified dental benefits for patients.
Education
High School Diploma -
Walter E. Stebbins High School
Riverside, OH05.2003
Skills
- Monitoring Patient Progress
- Patient Assessments
- Medical Procedures Understanding
- Stocking Supplies
- Ambulating and Repositioning Patients
- Customer Service
- Assisting with Physical Exams
- Documentation Procedures Expertise
- Communicating with Patient Families
- Treatment Room Preparation
- Team Management
- Charting Expertise
- Patient Management
- Restocking Lab Supplies
- Ultrasounds
- Equipment and Instrument Sterilizatoin
- Medical Records Management
Timeline
Medical Assistant
Pain Evaluation And Management Center Of Ohio
04.2013 - Current
Factory Production Worker
Behr
11.2011 - 04.2013
Oral Surgeon Assistant
Brian Kernan D.D.S Oral And Maxillofacial Surgery
02.2006 - 10.2010
Receptionist
Thomas Kernan D.D.S
10.2002 - 10.2010
High School Diploma -
Walter E. Stebbins High School
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