Katie Nollette
Prior Lake,MN
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bag Drop
The Wilds Golf Club
04.2019 - 08.2021
- Enhanced customer satisfaction by consistently delivering clean and well-maintained golf carts.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
Waitress
Edina Country Club
03.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
Bachelor of Arts - Finance
University of St. Thomas
Saint Paul, MN05.2025
Skills
- Customer Service
- Leadership
- Exceptional Customer Service
- Relationship Management
- Conflict Resolution
- Positive Attitude
- Excel Skills
- Problem Solving
Study Abroad
- Fall 2023
- Rome, Italy
Athletics
- University Women's Track Team 2021-Current
- Pole Vaulter
Timeline
Waitress
Edina Country Club
03.2022 - Current
Bag Drop
The Wilds Golf Club
04.2019 - 08.2021
Bachelor of Arts - Finance
University of St. Thomas
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