Katie Nuzzo

• Manage and maintain caseload of approximately 25-35 clients weekly by applying skill set and approach listed below
• Supervise interns with the use o education, guidance, self-reflection, and respect
• Perform hiring and dismissing employees
• Train and motivate employees to perform daily business functions
• Obtain leadership skills
• Ability to manage multiple responsibilities simultaneously
• Perform business management skills through marketing and finance analysis
• Put together realistic budgets based upon costs and fees for successfully operating business.

• Conduct intake interviews
• Facilitate the therapeutic process with empathy, respect, and positive regard from a holistic perspective
• Conduct mental health assessments
• Develop individualized treatment plans
• Respond quickly to crisis situations
• Effectively manage time and caseloads based on approximately 30 sessions per week
• Maintain detailed, clear, and concise client records

• Facilitate a children's and adults bereavement group
• Ensure the group runs effectively and respectfully
• Help individuals work through grief and adjusting to life after loss

Maintained responsibilities of a Medicaid Service Coordinator for a case load of twenty individuals which included nine Class Clients

Had the responsibility of training new employees which included instructing how to properly conduct intake interviews and assessing individual needs; demonstrated the proper procedure for conducting monthly face-to-face contact with individuals as well as quarterly home visits with individuals and family; explained how to properly prepare Service Coordination Observation Reports (SCOR's); taught how to properly plan, prepare and implement Individual Service Plans (ISP's), and ensured they were current and up-to-date and explained to and understood by the individual and family; taught how to properly maintain and update individual's case files, including case notes and the required paperwork required by Office of Mental Retardation and Developmental Disabilities (OMRDD); explained how to gather and maintain documentation for individual's case files and how to serve as a liaison between agencies and individuals; Overlooked other Medicaid Service Coordinators and ensured all case notes and ISP's were written properly and all necessary data were included;

Ensured all case files contained all required paperwork mandated by OMRDD in preparation for audits; Ensured all SCOR's were completed and updated; Collaborated with department supervisor on a monthly basis

• Provided comprehensive services to individuals with developmental disabilities by promoting independence, community integration, socialization and individualization to each individual
• Monitored and responded to individual's satisfaction
• Conducted intake interviews and assessed individual needs
• Maintained monthly face-to-face contact with individual, and quarterly home visits with the individual and family Prepared Service Coordination Observation Reports
• Made referrals to appropriate service providers based on Individual Service Plans, individual requests, guardian request, and/or as needed
• Planned, prepared and implemented Individualized Service Plans (ISP's)
• Ensured ISP's were current, up-to-date, and explained to and understood by the individual and family Maintained and updated individual's case file, including completed case notes and the required paperwork within the time frame mandated by the Office of Mental Retardation and Developmental Disabilities (OMRDD) Gathered and maintained documentation for individual's case files
• Served as liaison between agencies and individuals

• Co-authored a journal article published in Infant and Child Development: Berger, S.; Nuzzo, K.2008). Older Siblings Influence Younger Siblings' Motor Development. Infant and Child Development, 17, 607-615.
• Investigated whether older siblings influenced younger siblings' motor development using literature review and data analysis
• Presented at undergraduate research conference in spring 2007
• Awarded a research stipend in the summer of 2005

• Assisted in developing new life course path through mentorship
• Serviced the needs of emancipated youth
• Tutored emancipated youth across all scholastic domains
• Engaged in analytical discussion with the use of introspection
• Successfully motivated emancipated youth to earn a High School Diploma/General Education Diploma, and enroll in college