Katie OBrien

• Coordinated rental agreements to ensure compliance with company policies and customer requirements.
• Managed inventory levels, tracking equipment availability to enhance rental operations.
• Assisted customers in selecting rental options tailored to specific needs and preferences.
• Processed rental transactions efficiently using specialized software for accuracy.
• Oversaw warranties, ensuring proper documentation and customer satisfaction.
• Facilitated Gubagoo online chat support to assist customers in real-time.
• Closed repair orders (ROs) accurately to maintain operational integrity.
• Scheduled appointments for mobile service and recalls to optimize service efficiency.
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Processed cash transactions for customers efficiently.

Scheduled appointments to optimize service availability.

Closed repair orders and purchase orders to ensure accurate records.

Handled incoming phone calls to address customer inquiries promptly.

Managed warranty claims to facilitate customer satisfaction.

Organized filing and scanning of documents for easy retrieval.

• Handled cash, credit, and debit transactions while ensuring security protocols were followed.
• Inspected service repair orders and parts invoices to encourage proper completion and accuracy.

• Supported lesson planning and classroom activities, fostering engaging learning environments.
• Assisted in maintaining classroom organization, promoting a positive educational atmosphere.
• Collaborated with lead teachers to implement curriculum and instructional strategies.
• Monitored student progress and provided individualized support to enhance learning outcomes.
• Facilitated communication between parents and educators regarding student development.
• Engaged students in hands-on activities, encouraging creativity and critical thinking skills.
• Organized materials and resources for various educational projects and events.
• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Monitored and reported student progress and development, offering mentoring as needed.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.