Katie O'Rourke
Abington,PA
Summary
Diligent follow up clerk with robust background in managing follow-up tasks and ensuring seamless communication between departments.
Proven ability to streamline processes and enhance efficiency through meticulous attention to detail.
Demonstrated expertise in maintaining accurate records and providing exceptional administrative support.
Personable and organized individual with talent for managing tasks and ensuring timely completion.
Possesses strong organizational and multitasking abilities, along with proficiency in data entry and record-keeping.
Committed to contributing to team success and maintaining smooth operations.
Overview
4
4
years of professional experience
Work History
Follow Up Clerk
Albert Einstein Medical Center
05.2021 - 03.2025
- Ensure payers have received all information necessary to process claims accordingly
- Correct accounts with registration errors
- Responsible for daily follow up of accounts on individual worklist
- Demonstrated adaptability by managing multiple responsibilities simultaneously and adjusting to changing priorities as necessary.
- Collaborated with team members to deliver exceptional service and meet departmental goals.
- Expedited urgent matters by effectively communicating account needs to appropriate personnel for swift action.
- Contributed to company growth by consistently meeting or exceeding performance targets.
Education
High School Diploma -
Saint Hubert High School
Philadelphia, PA06-1998
Skills
- SMS
- Artiva
- Promise
- Word
- Excel
- Document Imaging
- AECIS
- Multiple payer sites- Navinet, Availity, Pear Portal, Health Partners, Novitashpere
Objective
To obtain a position in the health care organization where my expertise can be utilized and where career development opportunities are available.
Timeline
Follow Up Clerk
Albert Einstein Medical Center
05.2021 - 03.2025
High School Diploma -
Saint Hubert High School
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