Summary
Overview
Work History
Education
Skills
Timeline
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Katie Osborn

Branson,MO

Summary

Experienced business leader with a proven track record in strategic planning, problem-solving, and team-building. Skilled at identifying and addressing customer and business needs through recruitment and training of competent staff. Expertise lies in motivating teams to achieve exceptional results. Recognized for diplomatic and respectful interactions with individuals from diverse backgrounds. Fifteen years of experience in construction, including seven years leading sites, brings a unique perspective as an interior designer. Background encompasses project management, site supervision, negotiating with contractors and vendors, and project estimating.

Overview

13
13
years of professional experience

Work History

Owner

Shire Designs and Management
08.2021 - Current
  • Supervise daily operations on multiple construction sites with several general contractors, sub-contractors, and tradesmen.
  • Works closely with vendors to source products at competitive prices while maintaining quality standards.
  • Maintains accurate records of all purchases made during a project.
  • Consults with clients regarding budget considerations when purchasing furniture or fixtures.
  • Advise clients on how best to utilize available space within their homes or businesses.
  • Work closely with local and state governments to make sure codes and regulations are being met.
  • Attend regular meetings with team members, venders, and subcontractors throughout the duration of each project.
  • Provide guidance on installation techniques for various types of products.
  • Coordinate with contractors and other professionals on construction projects.
  • Conduct site visits to assess existing conditions prior to beginning a project.
  • Project Manage remodels and builds of short term rentals. Ranging from single unit houses to multi-unit buildings and resorts.
  • Manage multiple subcontractors and general contracts over three to six job sites at a time.
  • Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Manage day-to-day business operations.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiate contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Enhance operational efficiency and productivity by managing budgets, accounts, and costs.

Owner

Shire Vacation Property Management
02.2021 - Current
  • Developed a comprehensive plan to improve customer service standards.
  • Create detailed reports outlining the progress of each property.
  • Advise clients on opportunities for cost savings through improved efficiency.
  • Manage day-to-day business operations.
  • Lead regular meetings with clients to review progress against goals.
  • Act as a primary point of contact throughout for guests, maintenance, and housekeeping.
  • Currently manage over 30 units.

Owner

Kate's Cleaning Service
08.2011 - 12.2021
  • Managed the cleaning, repairs, and daily operations of 250 short-term rentals.
  • Orchestrated maintenance repairs.
  • Managed 25-75 employees.
  • Created a handbook and cleaning training program to ensure efficient, quality service to every property.
  • Consulted cleaning teams in other markets on our systems in place so they could ensure high-quality cleaning in their areas.
  • Interior Design of properties for new clients.
  • Consulted with clients on how to set up short-term rentals.
  • Worked with multiple general contractors and subcontractors.
  • Managed human resources.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Enhanced company's market position by identifying and pursuing new business opportunities.

Education

Business Management And Psychology

Evangel University
Springfield, MO

Skills

  • Budget Administration
  • Business Management
  • Bidding processes
  • Project estimating
  • Business Administration
  • Financial Planning
  • Strategic Planning
  • Program creation and implementation
  • Team Oversight
  • Marketing
  • Negotiation
  • Cost Reduction
  • Profit and loss analysis
  • Verbal and written communication
  • Operations Management
  • Consulting
  • Budget Development
  • Human Resources
  • Contract Management
  • Contract negotiation expertise
  • Business Development
  • Partnership Development
  • Investor Relations
  • Hiring and staffing
  • Design coordination
  • Regulatory Compliance
  • Decision-Making

Timeline

Owner

Shire Designs and Management
08.2021 - Current

Owner

Shire Vacation Property Management
02.2021 - Current

Owner

Kate's Cleaning Service
08.2011 - 12.2021

Business Management And Psychology

Evangel University

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