Overview
Work History
Timeline
Generic

Katie Ouellette

Fitchburg,MA

Overview

8
8
years of professional experience

Work History

Department Manager

The Paper Store
Leominster, MA
11.2015 - Current
  • Helped corporate by working individually with staff, implementing plans and monitoring students' progress. Teaching assistants also help with administrative tasks such as taking attendance, grading tests and administering assignment plans
  • Build loyalty by being friendly, attentive and respectful of guest and everyone in the building.
  • Strong Communication
  • Inspire and motivate the team daily by delivering positive feedback
  • Worked closely with sales associates to complete tasks.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Prepare weekly duty's
  • Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring
  • Assigned work and monitored performance of project personnel.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Timeline

Department Manager

The Paper Store
11.2015 - Current
Katie Ouellette