Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Katie  Padilla

Katie Padilla

Corona,CA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy, creating relationships and helping others succeed.

Overview

6
6
years of professional experience

Work History

Healthcare Recruiter

Maxim Healthcare Staffing
04.2022 - Current
  • Scheduled interviews with other healthcare professionals.
  • Utilized social media sites to recruit new employees.
  • Worked with healthcare employees to determine specific job qualifications.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Provided client communication with our accounts and offered staffing needs.

Academic Mentor

California State University, Fullerton
02.2022 - 05.2022
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Reviewed student files to meet deadlines for completing various graduation requirements.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Support student-athletes who are enrolled in remedial courses, or have cumulative GPA less than 2.5
  • Helped students develop organizational, time management and study skills.

Claims Customer Service Representative

CNA
06.2017 - 03.2022
  • Provided high level of assistance to providers, agents and customers helping with review, and classification.
  • Managed over 50 customer calls per day, increased sales by 10%.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Verified client information by analyzing existing evidence on file.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.

Education

Bachelor of Science - Sociology

College of Charleston
Charleston, SC
2017

Skills

  • Organization
  • Leadership
  • Teamwork and collaboration
  • Team management/oriented
  • Professional and strong work ethic
  • Verbal and Written Communication
  • Customer Service
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Time Tracking and Payroll Administration
  • Cold Calling
  • Contract Negotiation
  • Microsoft Excel

Additional Information

Played D1 Softball in South Carolina at The College of Charleston

Team Captain in 2017

Represented Women's Softball team and spoke on behalf of The College Athletics team's 

Attended multiple Volunteer Organizations


Timeline

Healthcare Recruiter

Maxim Healthcare Staffing
04.2022 - Current

Academic Mentor

California State University, Fullerton
02.2022 - 05.2022

Claims Customer Service Representative

CNA
06.2017 - 03.2022

Bachelor of Science - Sociology

College of Charleston
Katie Padilla