Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Papesh

Marion

Summary

Dynamic General Manager with extensive experience at McDonald's, excelling in operations management and team leadership. Proven track record in enhancing profitability through strategic budget control and fostering a collaborative work environment. Skilled in problem resolution and efficient multitasking, driving high employee satisfaction and operational excellence.

Overview

22
22
years of professional experience

Work History

General Manager

Mc Donald’s
04.2016 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Assistant Manager

Mc Donald’s
05.2006 - 04.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Restaurant Team Leader

Mc Donald’s
03.2004 - 05.2006
  • Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
  • Mentored new hires during onboarding process, ensuring smooth integration into the team while maintaining high standards of service quality.
  • Managed daily financial transactions, including cash handling, balancing registers, and preparing deposits to ensure accuracy and accountability.
  • Collaborated with management to develop strategies for improving overall restaurant performance and profitability.

Crew Member

Mc Donald’s
08.2003 - 03.2004
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

General Manager Business Leadership

McDonald’s Hamburger University
Chicago, IL

Belle Plaine High School
Belle Plaine, IA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker

Timeline

General Manager

Mc Donald’s
04.2016 - Current

Assistant Manager

Mc Donald’s
05.2006 - 04.2016

Restaurant Team Leader

Mc Donald’s
03.2004 - 05.2006

Crew Member

Mc Donald’s
08.2003 - 03.2004

General Manager Business Leadership

McDonald’s Hamburger University

Belle Plaine High School

Similar Profiles

CREATE PROFILE