Katie Leege
Lincoln,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
7
7
years of professional experience
Work History
Office Manager/Sales Manager
MBJ Concrete
08.2018 - Current
- Accounts Receivables / Invoicing, Marketing, Client Follow-ups, Employee Development
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Set aggressive targets for employees to drive company success by 20% and strengthen motivation.
- Managed senior-level personnel working in marketing and sales capacities.
Activities Director
Summerset Senior Living
06.2023 - 10.2023
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Engaged residents through events, small groups, and personal attention.
- Ensured compliance with state regulations by maintaining thorough records of resident participation in activities.
- Developed strong relationships with local organizations to secure resources and partnerships that benefit residents'' experiences.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
- Monitored budget and expenditures, keeping facility within budget.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Stretched minimum annual budget of $700.00 to cover planned activities through creative use of resources.
CITP Specialist
A.I.M & Associates
02.2020 - 08.2021
- Helped 3 disabled adults successfully integrate into the community, Taught Money Management, Safety Awareness, Taught Employment Skills, Volunteered at Non-Profit Organizations, Problem Solving
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Dining Room Manager
Eskaton
11.2017 - 08.2018
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Developed 4 unique events and 1 special promotions to drive sales.
- Contributed to marketing efforts by working closely with management to create promotional materials highlighting unique offerings within the dining room experience.
Education
Bachelor of Science - Business Management
University of Phoenix
Roseville, CA12.2024
Skills
- Customer Service
- Organizational Skills
- Office Administration
- Relationship Building
Custom
- Opportunities for the handicapped, Vice President of Board of Directors, 2000
- Silverado Middle School, PTA Vice President and President, 2004-2005
Timeline
Activities Director
Summerset Senior Living
06.2023 - 10.2023
CITP Specialist
A.I.M & Associates
02.2020 - 08.2021
Office Manager/Sales Manager
MBJ Concrete
08.2018 - Current
Dining Room Manager
Eskaton
11.2017 - 08.2018
Bachelor of Science - Business Management
University of Phoenix
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