Katie Pham

Sortation Associate

Amazon

11.2021 - Current

Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Moved pallets and packing material to designated vacant storage areas for operational safety.
Maintained a safe work environment through proper handling of packages and equipment.
Increased productivity by working collaboratively with team members to meet deadlines.
Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Enhanced efficiency by sorting and organizing packages according to destination codes.
Streamlined workflow by keeping work area organized and free from obstructions during shifts.
Completed required safety trainings and adhered to all company policies for optimal workplace safety.
Contributed to customer satisfaction by ensuring timely processing of urgent shipments.
Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.
Facilitated smooth package flow with efficient conveyor belt system operation and monitoring.
Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
Maintained high-level work standard achieving 95% accuracy sorting and processing.
Informed management immediately of sorting issues, conveyor problems and safety concerns.
Promoted a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.
Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
Strengthened communication among team members, ensuring clear understanding of daily goals and responsibilities.
Performed well during first, second and third shift rotations.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained clean and organized mail room to promote safety and efficiency.