Katie Phillips

• Conducted candidate sourcing through job boards, social media, and referrals.
• Facilitated onboarding process for new hires to ensure compliance with company policies.
• Collaborated with hiring managers to define staffing needs and develop job descriptions.
• Managed applicant tracking system to maintain accurate records of candidate progress.
• Evaluated resumes and conducted preliminary interviews to assess candidate qualifications.
• Developed strong relationships with clients to understand their workforce requirements.

• Oversaw student behavior in classroom and common areas to enforce rules and support lead teacher.
• Assisted teachers with behavioral interventions, enhancing overall classroom management.
• Supervised students during non-instructional periods, ensuring safety during lunch, recess, and field trips.
• Delivered one-on-one and small group academic support across various subjects.
• Supported special education teachers by implementing necessary accommodations for diverse learning needs.
• Implemented effective behavior management techniques to foster a structured learning environment.
• Maintained clean, sanitized classrooms to promote student health and operational efficiency.

• Appointment Scheduling and Management
• Electronic Medical Record Software (PETPASS)
• Customer Service and Communication
• Medical Terminology
• Cash Handling and Payment Processing
• Medical Record keeping and Filing
• Prepare and maintain medical charts
• Assist veterinarians with patient care
• Ensure the reception area is clean and organized
• Assist with marketing and promotional activities
• Provide customer service to clients.
• Handle administrative tasks such as filing, faxing, mailing
• Hours per week:32-40

• Duties, Accomplishments and Related Skills:
• Managed calendars and schedules
• Greet and assist clients with selections and follow-through on their orders
• Promote the Bedrosians product line
• Gain knowledge of all current and new product lines
• Develop relationships with industry professionals to increase business
• Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
• Maintain a neat and organized workspace
• Assist with conducting inventory counts
• Maintain showroom and sample department organization and presentation
• Review on order report daily
• Multitask and prioritize work through effective time management
• Work cooperatively in team environment
• Participate in weekly branch meetings
• Upsell clients when possible
• Focus on increasing sales to meet branch sales plan
• Work within the framework of the company& defined policies, procedures, goals and directives
• Any other duties required of the position
• Hours per week:40

CLERICAL: Maintained all medical charts and records in accordance with HIPAA

• I answered phone calls and took detailed messages for direct correspondence to the Doctor
• Relayed each correspondence from the Doctor to the patient with professionalism
• Ran reports through an Electronic Medical Records system to compile data into Microsoft Word and Excel spreadsheets for comparing demographic data
• Organized and scheduled meetings and appointments to coordinate with each participating staff member
• Managed incoming correspondence to determine if all products and procedures were remaining compliant to regulations
• Managed the Doctor’s schedule, calendar, and appointments daily
• Refilled/ faxed prescriptions that came in electronically
• COMPUTER SKILLS: Created spreadsheets for transferring data from one Electronic Medical Records system to another
• Typed messages from each patient into a spreadsheet to organize before delivering to the correct staff member
• Input data into spreadsheet for inventory
• CUSTOMER SERVICE: Greeted every person that walked into the office with a cheerful attitude and smile
• Maintained a professional and pleasant relationship with account representatives
• Assisted patients with using the proper equipment required for their appointment
• I made sure all clients were comfortable before and during their procedure and happy when leaving after a procedure either with the Dr, or myself
• MEDICAL ASSISTANT: Checked in patients and took their vital signs prior to starting their appointment
• I assisted the Dr in procedures such as pellet therapy
• I was able to perform venipuncture on patients for the testing of food allergies
• I would operate the clinic alone on the days the Dr was out, performing duties for patients, such as Colon Hydrotherapy, B12 injections, Lyme disease treatments, Bio mat, and foot baths
• Lastly, utilizing my customer service skills to educate patients and sell our supplements
• Hours per week:40

• MEDICAL ASSISTANT: Preparing exam rooms for the nurse/ Dr, I would then follow with rooming the patient and taking patient’s vitals
• Setting up rooms would look like getting out instruments for certain exams, pap smears, breast exams, prenatal exams, biopsies, inserting/removing procedures of IUDs
• Giving patient after care instructions
• Keeping all instruments clean and properly sterile but inserting them into the autoclave
• I answered phone calls and helped with scheduling, organizing pt charts and scanning new information into charts
• Lastly, I assisted with specimens such as-BD Affirm, STD, U/A, and sending urine for culture analysis