Katie Pitts
League City,TX
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
13
13
years of professional experience
Work History
Office Manager
Thomas R. Dougherty, D.D.S.
League City, TX
05.2010 - 04.2023
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Processed payroll accurately ensuring all employees were paid on time.
- Ensured compliance with applicable laws regarding employment practices.
- Maintained confidential records relating to personnel matters.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Automated office operations for managing client correspondence, payment schedules and
- Managed daily operations of the dental office, improving efficiency by streamlining scheduling processes, and implementing new dental software systems.
- Oversaw bookkeeping tasks, utilizing QuickBooks to maintain accurate financial records.
- Trained and supervised staff, ensuring high standards of patient care and service.
Education
Bachelor of Arts - Nutrition
Texas State University
San Marcos, TX12-2010
Skills
- Proficient in QuickBooks for bookkeeping and financial management
- Experienced in using Microsoft Office Suite
- Skilled in graphic design and content creation with Canva
- Familiarity with various dental software programs
- Strong organizational and multitasking abilities
- Billing
- Vendor engagement
- Supply management
Timeline
Office Manager
Thomas R. Dougherty, D.D.S.
05.2010 - 04.2023
Bachelor of Arts - Nutrition
Texas State University
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