Katie Portillo

Instructed all 10th grade students in both Honors and non-Honors English Language Arts, delivering standards-based, differentiated instruction to meet a range of academic needs., Designed and implemented engaging curriculum aligned with state standards, fostering critical thinking, analytical writing, and literary analysis skills., Established and advised The Breakfast Club, a student-centered, community-focused organization providing social-emotional support, access to local resources, and a safe, inclusive space during nutrition, lunch, and after-school hours., The Breakfast Club was recognized by school leadership as a “Breakthrough” program for its positive and lasting impact on student well-being and campus culture.

• Conducted quality, timely performance feedback and performance appraisals.
• Trained employees on additional job positions to maintain coverage of roles.
• Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Recruited and hired qualified candidates to fill open positions.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Entered time and attendance logs in preparation for payroll.

• Completed and distributed accurate and informative progress reports and project records to management.
• Maintained positive working relationship with fellow staff and management.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Implemented new processes and procedures to streamline operations.
• Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
• Resolved work issues and team conflicts to promote progress on complex projects.
• Determined consumer needs to provide products and services appealing to larger market.

• Anticipated leadership needs by preparing or gathering records, reports and correspondence.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Maintained organized filing system of paper and electronic documents.