Summary
Overview
Work History
Education
Skills
Timeline
Generic
Katie Potts

Katie Potts

Training Development
Lehi,UT

Summary

Experienced with operational tasks and administrative support. Utilizes strong communication skills and adaptability to meet team goals. Track record of effective problem-solving and collaboration to achieve desired outcomes.

Overview

16
16
years of professional experience

Work History

Staff Sergeant/Master Resilience Trainer

Utah Army National Guard
04.2009 - Current
  • Staff Sergeant duties include training new soldiers with familiarization in their home unit and military occupational specialty.
  • Serve as the unit Master Resilience Trainer and Public Affairs Specialist.
  • Track training deficiencies and plan future training events.
  • Input subsistence orders utilizing various Army systems.
  • Oversee teams supporting other units at their events.
  • List of military awards and recognition can be provided upon request.

Basic Leader Course Instructor

Utah Army National Guard
10.2022 - 03.2025
  • Served as an Instructor for the Basic Leader Course for Soldiers being promoted into leadership positions within their home unit.
  • Supervised and guided the learning process for over 200 students.
  • Facilitated and conducted training using the Experiential Learning Model on core subjects - readiness, leadership, training management, communications, operations, and program management.
  • Conducted inspections and evaluations of student's performances.
  • Documented overall performance of each student within the class over a three-week period.
  • Coordinated logistics for new student registration including scheduling facilities, and securing necessary equipment.
  • Awarded Instructor of the Cycle in October 2024

Access Control and Operations Specialist

Utah Army National Guard
04.2022 - 10.2022

• Scheduled military units and civilian entities for training opportunities.
• Gathered documentation through consistent communication, via email and phone.
• Acted as access control and tracking units/personnel going down range for training or other activities.
• Tracked and documented weather updates for fire mitigation.
• Assisted with any after-hours training, “night shoots”.
• Provided relevant, need-to-know information to callers that needed to be redirected.
• Responded to radio traffic for radio checks, access control, and range requests.

Site Security Training Coordinator

Allied Universal Security Services
10.2019 - 04.2022

• Contracted by Meta/Facebook Data Center. Responsible for implementing on-site training for new security officers.
• Responsible for curriculum development.
• Maintained a master training matrix to ensure all Meta/Facebook training requirements are recorded.
• Routinely measured and assessed the proficiency and effectiveness of the training to ensure vendor
and Meta/Facebook expectations were implemented.
• Oversaw all acquirement and distribution of uniforms and supplies for new personnel.
• Certified through ASHI as a CPR/AED/First Aid Level 1 instructor. Oversaw new hire training and CPR certification of 97 security personnel.


State Resilience Program Manager

Utah Army National Guard
06.2014 - 10.2019

• Directed all positive psychology programs and training within the state using various Army tracking systems.
• Managed a $150K yearly budget.
• Gave instructional briefings to audiences as large as 300 people.
• Over saw training and certification for 195 employees.
• Acted as a Subject Matter Expert for The Adjutant General (President) and State Command Sergeant Major (Vice President).

• Facilitated the flow of information on training and doctrine between the State of Utah, our HR office
and the National Guard Bureau.
• Developed a new Standard Operating Procedure manual as a resource for other instructors.
• Was awarded Army Commendation Medal for five years of exemplary service in this position.

Education

Program Manager Professional Course

Program Management Institute - PMI
01-2024

General Studies

Los Angeles Pierce College
Woodland Hills, CA
06-2004

General Studies

College of Eastern Utah
Price, Utah
06-1998

Skills

  • Training management
  • Curriculum development
  • Data analysis
  • Logistics coordination
  • Public speaking
  • Team leadership

Timeline

Basic Leader Course Instructor

Utah Army National Guard
10.2022 - 03.2025

Access Control and Operations Specialist

Utah Army National Guard
04.2022 - 10.2022

Site Security Training Coordinator

Allied Universal Security Services
10.2019 - 04.2022

State Resilience Program Manager

Utah Army National Guard
06.2014 - 10.2019

Staff Sergeant/Master Resilience Trainer

Utah Army National Guard
04.2009 - Current

Program Manager Professional Course

Program Management Institute - PMI

General Studies

Los Angeles Pierce College

General Studies

College of Eastern Utah
Katie PottsTraining Development