Katie Quinn

• Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining ambiance.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef’s specialties; identifying appropriate wines; answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests.
• Handling orders within ticket times on kitchen line to ensure guest a seamless experience.

● Utilize competitive research to extract insights into the strengths and weaknesses of comparable applications and guide the creation of wireframes and the identification of usability challenges and necessary enhancements.

● Create a visual diagram that illustrates the path a user takes through a digital product or website to accomplish a specific goal helping the team gain an understanding of how users will navigate.

● Iterate and design medium to high-fidelity wireframes to enhance quality, consistency, and usability standards and align with industry standards by leveraging typography, iconography, color contrast, and information architecture.

● Develop a style guide to include contrast-supported colors, design components, textual elements, and icons to maintain a bonded and methodical visual identity and consistency across all elements.

● Iterate to redesign high-fidelity wireframes and components and produce a high-fidelity prototype to utilize user feedback and best practices to allow users to stay up to date on the latest makeup trends.

● Provide detailed high-fidelity screen measurements, annotations, and flows.

Chewy has #1 customer service, only about 4% off applicants get the opportunity to work for the company. Our main goal is to take care of as many customers through calls as we possibly can;

there is ALWAYS a solution.

• Vet Diet department/ Handled and created veterinary diet prescriptions for Vet clinics

and customers to ensure pets got the prescription medications/food needed.

• Fraud department/ tracked down all clues to catch any unauthorized transactions made

through the site.

• Emails/ Handled all situations fully though