Summary
Overview
Work History
Education
Skills
Timeline
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Katie Ratliffe

Mount Pleasant,MI

Summary

I am an optometrist with experience delivering high-quality comprehensive eye exams and exceptional patient care. I take great lengths to ensure that EVERY patient is repected as an individual, gets their concerns addressed, and recieves excellent care. I am skilled in fitting diverse contact lenses and diagnosing complex conditions. I excel in patient communication and customer service, ensuring optimal vision solutions and satisfaction for all. I have proven ability to train staff and enhance operational efficiency.

My patients report all the time that they came in because I was so highly recommended to them by a family member or friend.

I also am involved in volunteering my time as an optometrist. I have served on 9 different mission trips to Guyana and Mexico where I performed eye exams for undeserved communities.

Overview

11
11
years of professional experience

Work History

Optometrist

Walmart
Alma, MI
07.2019 - Current

Perform comprehensive eye exams (2-3/hour)

Fit contant lenses (soft spherical, toric,

multifocal, mono vision, custum, and some RGPs)

Perform routine diabetic eye exams

Monitor early dry macular degeneration

Monitoring low risk choroidal nevi

Monitoring and treatment for dry eye

Red eye exams with follow up care as needed. Includes but is not limited to: diagnosis and treatment for corneal ulcer, red eye from contact lens wear, foreign body removal, bacterial and viral eye infections, allergic conjunctivitis, and uveitis.

Diagnosing pre glaucoma/ glaucoma suspect. *I have referred out most of my glaucoma patients since I cannot bill medically.

Interpreting OCT and fundus photos

Charting notes in EHR

Business planning

Training optical staff

Pre-testing patients

Problem shooting patients who have a hard time adjusting to new glasses

Checking in and verifying glasses orders in the lab

Recommending products to patients

Cleaning exam rooms

Reviewing patient surveys

Answer phones

Optician

Walmart
Big Rapids, MI
04.2014 - 08.2015

Recommend products and sell glasses

Check in and verify glasses prescriptions in lab

Pre test patients

Clean vision center

Call on insurance to obtain authorization

Bill insurance

Schedule exams

Answer phones

Education

Doctor Of Optometry - Optometry

Ferris State University
Big Rapids, MI
05.2019

Bachelor - Biology

Ferris State University
Big Rapids, MI
07.2014

Minor - Spanish

Ferris State University
Big Rapids, MI
05.2014

Skills

    Excellent patient communication skills

Timeline

Optometrist

Walmart
07.2019 - Current

Optician

Walmart
04.2014 - 08.2015

Doctor Of Optometry - Optometry

Ferris State University

Bachelor - Biology

Ferris State University

Minor - Spanish

Ferris State University
Katie Ratliffe