Katie Ray
Mesa,Arizona
Overview
12
12
years of professional experience
Work History
Customer Service Rep/Team Lead
Interior Logic Holdings
08.2018 - Current
- Schedule flooring, countertop & windows warranty appointments for home builders in a timely manor
- Answer phone calls
- Order materials
- Help lead a team of 5 people to perform job requirement(s) to the best of their ability
- Accomplishments
- Complete tasks in timely manor
- Schedule warranty appointments on time
- Help out co workers when needed
Administrative Assistant
Toll Brothers Design
04.2018 - 08.2018
- Scan buyer’s design paperwork and save into Toll Brother’s system
- Send buyer’s paperwork to Project Managers
- Make physical file for
- Order Processing
- Send revised paperwork via email to the Order
- Processor
- Work on and complete various projects needed for the design studio
- Accomplishments
- Complete tasks in timely manor
- Scan and send out paperwork when file is given to me
- Help out co workers when needed
Order Processor
Interior Logic Holdings
06.2016 - 04.2018
- Enter home buyer’s selected material into RFMS with correct material and correct quantity
- Order the material from different vendors
- Called different vendors to revise or cancel orders if need be
- Accomplishments
- Order material in advance to eliminate install/scheduling issues
- Helped others out to get caught up
Starts Coordinator
Interior Logic Holdings
03.2016 - 06.2016
- Enter home buyer’s information into RFMS, print out necessary paperwork for the file, organize physical file and give to Order
- Processing
- Change dates on files if the install date has moved
- Accomplishments
- Give files to OP in timely manor
- Finished every task the day of
- Motived to assist
Office Manager/Administrative Assistant
Edwards and Cherney, LLP
09.2014 - 03.2016
- Order office supplies for company
- Answer multiline phone
- Enter client’s data in system
- Take payments
- Data entry
- Invoicing the first of every month
- Writing letters to clients and the courts
- Process, sort and send mail
- Run errands for company
- Meet with potential vendors for various products
- Help organize any company function
- Greet clients and direct them to the appropriate waiting area
- Filing paperwork
- Accomplishments
- Manage a company of 5
- Provide excellent customer service
- Meet every deadline on or before due date
- Motived to assist
Switchboard Operator
VincentBenjamin
06.2014 - 09.2014
- Answered main phone for 4 locations
- Transferred all calls to appropriate person
- Help callers find out who called and what for
- Accomplishments
- Answer phone on first ring
- When multiple calls come in at one time, ask callers to hold and go back to the first call
- Provide great customer service
Administrative Assistant
Heritage Interiors
06.2011 - 06.2014
- Handled job processing for buyers
- Entered data for various statistical reports
- Maintained products per subdivision/builder
- Helped plan and organize company functions
- Process all mail and outgoing shipments
- Answered the telephone and represented the company in a professional and businesslike manner to everyone that walks in our front door
- Accomplishments:
- Assist 16 designers with buyer appointments outside our office, and maintain office flow
- Motivated to assist others to meet deadlines.
Education
HS Diploma -
Apache Junction High School
2011
Skills
- Excellent Organizational Skills
- Strong Customer Relations Skills
- Computer Proficiency
- Data Entry
- Telephone Answering, Multi-Line System
- Shipping/Receiving Mail
- Light accounting work (payable/receivable)
- Customer Set-up
- Filing
- Microsoft Word, Microsoft Excel, Adobe Photoshop, RFMS, Supply Pro, SAP
- Purchasing material
Timeline
Customer Service Rep/Team Lead
Interior Logic Holdings
08.2018 - Current
Administrative Assistant
Toll Brothers Design
04.2018 - 08.2018
Order Processor
Interior Logic Holdings
06.2016 - 04.2018
Starts Coordinator
Interior Logic Holdings
03.2016 - 06.2016
Office Manager/Administrative Assistant
Edwards and Cherney, LLP
09.2014 - 03.2016
Switchboard Operator
VincentBenjamin
06.2014 - 09.2014
Administrative Assistant
Heritage Interiors
06.2011 - 06.2014
HS Diploma -
Apache Junction High School