Overview
Work History
Education
Skills
Timeline
Generic

Katie Ray

Mesa,Arizona

Overview

12
12
years of professional experience

Work History

Customer Service Rep/Team Lead

Interior Logic Holdings
08.2018 - Current
  • Schedule flooring, countertop & windows warranty appointments for home builders in a timely manor
  • Answer phone calls
  • Order materials
  • Help lead a team of 5 people to perform job requirement(s) to the best of their ability
  • Accomplishments
  • Complete tasks in timely manor
  • Schedule warranty appointments on time
  • Help out co workers when needed

Administrative Assistant

Toll Brothers Design
04.2018 - 08.2018
  • Scan buyer’s design paperwork and save into Toll Brother’s system
  • Send buyer’s paperwork to Project Managers
  • Make physical file for
  • Order Processing
  • Send revised paperwork via email to the Order
  • Processor
  • Work on and complete various projects needed for the design studio
  • Accomplishments
  • Complete tasks in timely manor
  • Scan and send out paperwork when file is given to me
  • Help out co workers when needed

Order Processor

Interior Logic Holdings
06.2016 - 04.2018
  • Enter home buyer’s selected material into RFMS with correct material and correct quantity
  • Order the material from different vendors
  • Called different vendors to revise or cancel orders if need be
  • Accomplishments
  • Order material in advance to eliminate install/scheduling issues
  • Helped others out to get caught up

Starts Coordinator

Interior Logic Holdings
03.2016 - 06.2016
  • Enter home buyer’s information into RFMS, print out necessary paperwork for the file, organize physical file and give to Order
  • Processing
  • Change dates on files if the install date has moved
  • Accomplishments
  • Give files to OP in timely manor
  • Finished every task the day of
  • Motived to assist

Office Manager/Administrative Assistant

Edwards and Cherney, LLP
09.2014 - 03.2016
  • Order office supplies for company
  • Answer multiline phone
  • Enter client’s data in system
  • Take payments
  • Data entry
  • Invoicing the first of every month
  • Writing letters to clients and the courts
  • Process, sort and send mail
  • Run errands for company
  • Meet with potential vendors for various products
  • Help organize any company function
  • Greet clients and direct them to the appropriate waiting area
  • Filing paperwork
  • Accomplishments
  • Manage a company of 5
  • Provide excellent customer service
  • Meet every deadline on or before due date
  • Motived to assist

Switchboard Operator

VincentBenjamin
06.2014 - 09.2014
  • Answered main phone for 4 locations
  • Transferred all calls to appropriate person
  • Help callers find out who called and what for
  • Accomplishments
  • Answer phone on first ring
  • When multiple calls come in at one time, ask callers to hold and go back to the first call
  • Provide great customer service

Administrative Assistant

Heritage Interiors
06.2011 - 06.2014
  • Handled job processing for buyers
  • Entered data for various statistical reports
  • Maintained products per subdivision/builder
  • Helped plan and organize company functions
  • Process all mail and outgoing shipments
  • Answered the telephone and represented the company in a professional and businesslike manner to everyone that walks in our front door
  • Accomplishments:
  • Assist 16 designers with buyer appointments outside our office, and maintain office flow
  • Motivated to assist others to meet deadlines.

Education

HS Diploma -

Apache Junction High School
2011

Skills

  • Excellent Organizational Skills
  • Strong Customer Relations Skills
  • Computer Proficiency
  • Data Entry
  • Telephone Answering, Multi-Line System
  • Shipping/Receiving Mail
  • Light accounting work (payable/receivable)
  • Customer Set-up
  • Filing
  • Microsoft Word, Microsoft Excel, Adobe Photoshop, RFMS, Supply Pro, SAP
  • Purchasing material

Timeline

Customer Service Rep/Team Lead

Interior Logic Holdings
08.2018 - Current

Administrative Assistant

Toll Brothers Design
04.2018 - 08.2018

Order Processor

Interior Logic Holdings
06.2016 - 04.2018

Starts Coordinator

Interior Logic Holdings
03.2016 - 06.2016

Office Manager/Administrative Assistant

Edwards and Cherney, LLP
09.2014 - 03.2016

Switchboard Operator

VincentBenjamin
06.2014 - 09.2014

Administrative Assistant

Heritage Interiors
06.2011 - 06.2014

HS Diploma -

Apache Junction High School

Similar Profiles

CREATE PROFILE
Katie Ray