Isaiah Mchenry
Streetsboro
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
03.2021 - Current
- Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
- Collaborated with support teams to resolve delivery issues promptly and effectively.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Lube and Tire Technician
Flynn’s
10.2020 - 08.2021
- Performed tire installations and rotations, adhering to safety standards and protocols.
- Evaluated customer concerns effectively, providing tailored solutions to enhance satisfaction.
- Sourced tires to meet customer quality and budget needs.
- Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.
- Improved team efficiency, conducting thorough inspections to identify tire wear and damage.
- Secured repeat business, providing exceptional service and follow-up care.
Service Lube and Tire Tech
Walmart Auto Care Center
02.2018 - 10.2020
- Conducted thorough inspections of tires for wear and damage to maintain quality standards.
- Oversaw daily workflow of tire service operations, prioritizing tasks to meet service demands.
- Monitored compliance with safety regulations during all tire service activities, promoting a safe work environment.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
Education
High School Diploma -
Rootstown High School
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Excellent communication
- Multitasking Abilities
- Organizational skills
- Calm under pressure
Languages
English
Native or Bilingual
Timeline
Delivery Driver
DoorDash
03.2021 - Current
Lube and Tire Technician
Flynn’s
10.2020 - 08.2021
Service Lube and Tire Tech
Walmart Auto Care Center
02.2018 - 10.2020
High School Diploma -
Rootstown High School
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