Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Rendfrey

Rumford,ME

Summary

With a robust background at Hannaford, I excel in bakery operations and team leadership, enhancing productivity and customer satisfaction. My expertise spans from cake decorating to fostering a positive work environment, significantly contributing to operational success. Demonstrating professionalism and mastery in production planning, I've consistently driven quality and efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bakery Operation Manager

Hannaford
08.2022 - 09.2024
  • Ensured compliance with food safety regulations by maintaining a clean and sanitary work environment at all times.
  • Cultivated a positive work environment by fostering open communication and promoting teamwork among staff members.
  • Managed daily bakery operations, ensuring timely delivery of high-quality products to customers.
  • Implemented robust inventory management systems that minimized spoilage while keeping shelves stocked with fresh products.
  • Improved workplace safety records through meticulous enforcement of company policies and proactive hazard identification.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained cleanliness and hygiene in bakery premises.
  • Maintained and controlled inventory of baked goods.

Deli Sales Associate

Hannaford
10.2021 - 08.2022
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.
  • Demonstrated proficiency in operating slicing machines, scales, and other deli equipment safely and effectively.
  • Reduced shrinkage by properly wrapping, storing perishable items according to guidelines.
  • Enhanced the overall customer experience with friendly interactions and helpful suggestions for purchases.
  • Contributed to a positive store atmosphere with consistent punctuality, professionalism, and a strong work ethic.

Kitchen Assistant Manager

Hannaford
03.2018 - 03.2019
  • Assisted in overseeing all aspects of food production while maintaining a clean and organized workspace.
  • Trained new kitchen staff members, fostering a positive team culture and improving overall productivity.
  • Enhanced customer satisfaction through ensuring consistent food quality and presentation.
  • Ensured compliance with all local regulations related to food handling, storage, and preparation procedures.
  • Maintained a safe and sanitary work environment, adhering to strict health and safety guidelines.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Deli Manager

Hannaford
09.2015 - 10.2016
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Set schedules for Number staff by planning and designating shifts and hours.

Assistant Produce Manager

Hannaford
08.2014 - 09.2015
  • Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
  • Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
  • Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.

Deli Lead

Hannaford
11.2010 - 08.2014
  • Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
  • Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
  • Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
  • Led a team of deli associates, fostering teamwork and improving overall productivity levels.

Deli Sales Associate

Hannaford
10.2008 - 11.2010
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Helped achieve department goals through effective teamwork and communication with colleagues.
  • Provided prompt assistance at the deli counter, reducing wait times for customers in line.
  • Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.

Education

High School Diploma -

Bellows Free Academy
Saint Albans, VT

Skills

  • Bakery operations
  • Employee engagement
  • Visual displays
  • Food management experience
  • Supervisory experience
  • Cake decorating
  • Employee scheduling
  • Food safety oversight
  • Proficient in cake decorating
  • Well-versed in inventory management
  • Display upkeep
  • Store layout design
  • Bread baking
  • Icing techniques
  • Positive attitude
  • Teamwork
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Managing operations and efficiency

Certification

State food safety certificate

2022-2027

Timeline

Bakery Operation Manager

Hannaford
08.2022 - 09.2024

Deli Sales Associate

Hannaford
10.2021 - 08.2022

Kitchen Assistant Manager

Hannaford
03.2018 - 03.2019

Deli Manager

Hannaford
09.2015 - 10.2016

Assistant Produce Manager

Hannaford
08.2014 - 09.2015

Deli Lead

Hannaford
11.2010 - 08.2014

Deli Sales Associate

Hannaford
10.2008 - 11.2010

High School Diploma -

Bellows Free Academy

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