Katie Roberts
Plainview
Summary
Patient-centered public health professional with progressive experience in clinical education, infectious disease response, program planning, and evaluation within complex healthcare systems. Demonstrated ability to collaborate across multidisciplinary teams, translate clinical and public health evidence into accessible education, and support quality improvement initiatives. Committed to advancing patient experience, health equity, and organizational excellence, with a strong interest in program leadership and healthcare education management.
Overview
5
5
years of professional experience
Work History
Patient Education Specialist
Mayo Clinic
01.2023 - Current
- Deliver individualized and group-based patient education using evidence-based strategies tailored to health literacy, cultural context, and learning styles.
- Partner with physicians, nurses, and allied health professionals to integrate education into clinical care plans, supporting informed decision-making.
- Conduct educational needs assessments using the APIE process, adapting content to meet Mayo Clinic standards and patient-centered care principles.
- Develop and revise written and verbal educational materials for complex clinical conditions and care pathways.
- Support continuous quality improvement by gathering patient feedback and refining educational approaches to enhance comprehension and satisfaction.
Public Health Educator
CDC Foundation
02.2022 - 02.2023
- Supported evaluation of Minnesota’s COVID-19 Strategic Response, contributing to data collection, stakeholder engagement, and After-Action Review (AAR) reporting.
- Synthesized evaluation findings to inform healthcare and public health system improvements.
- Facilitated trainings and educational sessions supporting clinical–public health collaboration.
- Developed patient- and provider-facing communication tools translating public health guidance into actionable practice.
Public Health Advisor
Loyal Source Government Services, LLC
10.2021 - 02.2022
- Supported healthcare and public health operations during Operation Allies Welcome, focusing on infectious disease prevention and health education.
- Educated newly arrived Afghan refugees on preventive care, U.S. healthcare systems, and public health services.
- Collaborated with CDC and healthcare partners to ensure compliance with public health standards and clinical protocols.
Community Health Educator
Monroe County Health Department
10.2020 - 02.2022
- Developed and delivered community-based health education addressing chronic disease prevention, maternal-child health, and COVID-19.
- Coordinated vaccination clinics and testing events with an emphasis on accessibility and patient education.
- Evaluated program effectiveness and contributed to service improvements.
- Conducted (COVID-19) disease tracking and investigation using WEDSS.
Education
Masters of Public Health - Public Health
St. Ambrose University
Davenport, IA12-2025
Bachelor of Science - Public Health
Winona State University
Winona, MN 05-2020
Skills
- Patient & Family Education
- Clinical Health Communication
- Quality Improvement
- Program Planning & Evaluation
- Infectious Disease Prevention & Investigation
- Grant-Supported Initiatives
- Needs Assessment (APIE)
- Stakeholder & Interdisciplinary Collaboration
- Health Literacy
- Team Leadership
- Adaptability and flexibility
- Basic life support for health care providers
Timeline
Patient Education Specialist
Mayo Clinic
01.2023 - Current
Public Health Educator
CDC Foundation
02.2022 - 02.2023
Public Health Advisor
Loyal Source Government Services, LLC
10.2021 - 02.2022
Community Health Educator
Monroe County Health Department
10.2020 - 02.2022
Masters of Public Health - Public Health
St. Ambrose University
Bachelor of Science - Public Health
Winona State University