Katie Jackson
Windsor,New York
Summary
Data-focused professional with experience in master data management, system implementations, and process improvement. Skilled in using SQL, Excel, and Power BI to analyze and validate data, support operational decision-making, and improve data accuracy across systems. Known for partnering with cross-functional teams to streamline workflows and support system upgrades that drive efficiency and reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supply Chain Master Data Analyst
UNITED HEALTH SERVICES
Binghamton, NY
04.2023 - Current
- Serve as supply chain liaison for ERP system upgrade (Allscripts -> Veradigm), coordinating testing, identifying process gaps, and driving business readiness across departments
- Lead implementation of new recall management software, including staff training, SOP documentation, and system go-live
- Maintain and audit item master data for 65k+ SKUs, ensuring accuracy across purchasing, inventory, and billing systems
- Utilize SQL and Excel to extract, validate, and present supply chain data, supporting reporting accuracy and data cleanup initiatives
- Deliver 10+ recurring reports across multiple cadences with consistent on-time delivery to key stakeholders, supporting operational decision-making
- Partner with revenue integrity and clinical teams to streamline item change workflows and improve billing alignment through accurate data
Company Store Program Manager, Account Manager, Purchasing Agent
TEAMWORLD
Binghamton, NY
08.2017 - 04.2023
- Managed 30+ custom online stores and served as SME during ERP transition initiatives
- Forecasted inventory using Excel dashboards for high-profile clients (e.g., Wegmans and Shake Shack), improving inventory planning and order accuracy
- Set and monitored min/max levels for 100+ SKUs, advising on replenishment strategy
- Managed 10+ high-volume accounts; served as main point of contact for quoting, ordering, and fulfillment tracking
- Liaised with 50+ domestic and overseas suppliers on custom orders, including lead time and logistics follow-up
- Placed and tracked 50+ daily purchase orders for domestic and international vendors
- Analyzed vendor programs and rebate opportunities, contributing $20K–$50K in annual cost savings
Education
Bachelor of Science - Global Supply Chain Management
SUNY PLATTSBURGH
Plattsburgh, NY06-2025
Skills
- Master Data Management
- SQL (MS SQL Server), Excel, Power BI
- Process Documentation
- Cross-Functional Collaboration
- Supply Chain & Procurement Processes
- ERP & Recall Software
- Vendor Relations
- Data cleaning
Certification
- CBAP - Certified Business Analysis Professional
Timeline
Supply Chain Master Data Analyst
UNITED HEALTH SERVICES
04.2023 - Current
Company Store Program Manager, Account Manager, Purchasing Agent
TEAMWORLD
08.2017 - 04.2023
Bachelor of Science - Global Supply Chain Management
SUNY PLATTSBURGH