Katie Rohlfsen
Paullina
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Social Work Case Manager
Iowa Department of Health and Human Services
10.2024 - Current
- Improved family dynamics by offering support, guidance, and mediation during challenging situations.
- Mitigated crisis situations through active listening, de-escalation techniques, and timely intervention to ensure safety and well being of children and families..
- Increased community engagement by connecting clients to appropriate resources and community programs.
- Streamlined case management processes by implementing efficient documentation practices and utilizing appropriate technology.
In Home Family Consultant
Boys Town
01.2023 - 10.2024
- Maintained detailed records of client interactions, ensuring accurate documentation of services provided and outcomes achieved.
- Implemented evidence-based practices in working with families, ensuring interventions were effective and appropriate for individual circumstances.
- Established trust with clients by maintaining open lines of communication and providing empathetic guidance throughout the consultation process.
- Empowered parents by teaching them skills for managing stressors within the home environment effectively.
- Connected clients with community resources to further support their growth and development as a family unit.
- Developed and implemented crisis intervention plans for families in high-risk situations.
Lead Parent Partner
Children and Families of Iowa
04.2016 - 09.2020
- Established partnerships with local organizations to expand available support networks for families.
- Modeled appropriate parenting techniques to help parents improve skills.
- Coordinated and managed agency referrals to get parents additional resources.
- Organized family-centered events aimed at strengthening bonds between parents, children, and schools.
- Collaborated with other professionals on the Safe and Together team for 4 years.
Education
Bachelor of Arts - Applied Psychology
Southern New Hampshire University
Manchester, NH08-2022
Skills
- Motivational interviewing
- Empathy development
- Teamwork and collaboration
- Problem-solving
- Effective communication
Timeline
Social Work Case Manager
Iowa Department of Health and Human Services
10.2024 - Current
In Home Family Consultant
Boys Town
01.2023 - 10.2024
Lead Parent Partner
Children and Families of Iowa
04.2016 - 09.2020
Bachelor of Arts - Applied Psychology
Southern New Hampshire University
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