Dynamic Senior Human Resources Generalist with over 10 years of experience managing broad range of human resource functions while serving as on-site specialist. Analytical and critical thinking with advanced communication and planning abilities. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Human Resources Generalist
Kentucky State University
Frankfort, KY
03.2019 - Current
In addition to continuing previous responsibilities listed below in Human Resources Generalist role, with this promotion, I also developed a written hiring process to provide guidelines for managers to follow, transitioned new hire documentation from paper to electronic process utilizing DocuSign, and currently I am championing a process to move other paper processes to digital in order to improve information flow through various approval stages and levels of management.
Human Resources Generalist
Kentucky State University
Frankfort, United States
02.2018 - 03.2019
Support College of Agriculture, Community and the Sciences faculty, staff, and student workers (approximately 240 employees) with all HR-related processes
Process recruitment, payroll and personnel action documentation as appropriate
Maintain employee records in compliance with applicable federal, state, and University guidelines to include Personnel Files and HRIS
Compile and create reports to discover employee trends and recognize potential data needs in HRIS
Monitor personnel activities to include hiring, placement and termination of employees
Ensure accuracy in personnel assignments, benefit selections, salary, and other personnel data throughout HR systems
Assist faculty, staff, students and non-university individuals and entities, as appropriate in procedural understanding and application of payroll and related human resources policies
Assist in administration and maintenance of employee benefits; administer Family Medical Leave program and respond to inquiries regarding such leave
Support hiring process by posting openings in ADP, reviewing and screening resumes, developing interview questions, participating in interviews and making job offers
Assist new employees with necessary pre-hire process, as well as onboarding process
Provide guidance to managers and employees on talent management, payroll, FMLA, and benefits
Collaborate with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance
Regional HR Associate (Generalist)
U.S. Navy Morale, Welfare And Recreation Dept.
Patuxent River, MD
07.2015 - 01.2018
Provided regionalized Human Resources support for various departments/activities within U.S Navy Morale, Welfare and Recreation Organization
Facilitated full cycle recruitment process by collaborating with hiring managers on open positions, analyzing position descriptions as necessary, reviewing “Requests for Personnel Action” forms for accuracy and compliance, posting announcements to USA Jobs website using FHR Navigator, screening resumes and forwarding to hiring manager, assisting with interviews as necessary, completing employee references, and making job offers
Responsible for employee onboarding by ensuring employment eligibility through E-Verify, handling new hire orientations, providing explanation of policies and procedures, as well as information on benefits to include retirement, 401K, leave accrual, and health and life insurance when applicable
Assisted employees in completing forms such as health benefits registration, life insurance, designation of beneficiary, tax certificates, clearance and investigation data
Processed and supported various types of personnel actions including: within grade increases, performance appraisals and change of positions
Established and maintained personnel files, entered data into Human Resources Information System (SAP) accurately and efficiently, prepared correspondence using Microsoft Word and Outlook, maintained spreadsheets using Microsoft Excel, and tracked various due dates for personnel actions such as within grade increases, job-specific training, and performance appraisals
Responded to inquiries from employees and managers regarding HR policies and procedures.
Senior HR Generalist
ADT Security Services
Jacksonville, FL
07.2006 - 12.2014
Supported all day-to-day HR functions/programs for 500+ person call center.
Conducted monthly new hire orientations for up to 60 people at once, which included explanation of company policies and benefits information.
Engaged in interactive process with employees in order to resolve issues and/or concerns.
Served as HR Point of Contact for over 500 employees by providing customer service through explanations of policies and procedures, assisting with sensitive employee issues while minimizing company risk, mediating disputes between employees and/or manager, consulting with senior leadership during weekly staff meetings to ensure compliance with personnel policies, and maintaining open door policy and pleasant demeanor at all times to promote positive HR experience.
Handled recruitment process for internal positions to include posting and tracking applicants through applicant tracking system (Taleo), reviewing resumes, phone screening, participating in interviews, and making employment offers.
Responded to employee concerns; performed investigations as needed.
As Chairperson for Safety and Wellness Committee, organized yearly flu shot clinic, on-site massages, health fair, and center-wide Biggest Loser competition.
Approved and Assisted with Performance Management, administering Corrective Action to employees when necessary.
Facilitated termination process and acted as Employer Representative for Unemployment Hearings.
Served as liaison in medical leave administration process by communicating with third party vendor on employee’s behalf and vice versa. Tracked Short Term Disability and Long Term Disability leaves of absence. Communicated with employees who were out on leave in order to facilitate their return to work.
Drafted and sent correspondence to employees, upper and lower level management, vendors, legal department, etc. utilizing Microsoft Word and Microsoft Outlook.
Reported and tracked Worker’s Compensation injuries using company database as well as Microsoft Excel; ensured OSHA compliance by maintaining and posting location OSHA log.
Maintained multiple reports such as, Turnover Report, Corrective Action Report, and Medical Leave Approval Log by utilizing Microsoft Excel.
Knowledgeable in Employment Law including EEO, FMLA, ADA, OSHA, FLSA, and Worker’s Compensation.
Developed strategies to increase employee satisfaction and reduce turnover.
HR Generalist
ADT Security Services
Jacksonville, FL
07.2006 - 10.2009
Supported all day-to-day HR functions/programs for 500+ person call center
Provided customer service as HR point of contact for center
These tasks included processing employee paperwork, managing and administering STD/FMLA process, reviewing employee corrective action documents prior to delivery, handling employee relations issues, assisting with unemployment hearings and investigations as needed
Maintained multiple reports utilizing Microsoft Excel
Drafted and sent correspondence to employees, upper and lower level management, vendors, legal department, etc. utilizing Microsoft Word and Microsoft Outlook
Assisted with payroll functions such as calculating final payout amounts and leave accruals.
Education
Master of Arts - Industrial/Organizational Psychology, HR
The University of West Florida
Pensacola, FL
05.2007
Bachelor of Arts - Psychology/Business
University of Kentucky
Lexington, KY
05.2000
Skills
Problem Analysis and Resolution
Analytical and Critical Thinking
Decision Making and Judgment
Organization and Planning
Employment Data Tracking and Reporting
Adaptability
Confidentiality
Team Work
MS Office Suite including: Word, Excel, Outlook, PowerPoint, Teams
DocuSign
Applicant Tracking systems: Taleo, ADP, and Fed HR Navigator
In-Person and Telephone Interviewing
Accomplishments
HRIS Systems including Oracle, Banner, SAP and ADP Working Knowledge of State and Federal Labor and Employment Laws Knowledge of the Principles and Practices of HR Management
Certification
Professional in Human Resources Certification (PHR) Attained 2008
Timeline
Senior Human Resources Generalist
Kentucky State University
03.2019 - Current
Human Resources Generalist
Kentucky State University
02.2018 - 03.2019
Regional HR Associate (Generalist)
U.S. Navy Morale, Welfare And Recreation Dept.
07.2015 - 01.2018
Senior HR Generalist
ADT Security Services
07.2006 - 12.2014
HR Generalist
ADT Security Services
07.2006 - 10.2009
Master of Arts - Industrial/Organizational Psychology, HR