Katie Ruiz

As a host, I always made sure to greet guests with a genuine smile, welcoming them into the restaurant, guiding them to their table, and ensuring their dining experience started off right! As a server, I got to communicate with customers even more, asking how they were doing and would get them drinks while they decided on what they would like to order. Then, I would ask what they would like to order, and wait for their food to come out. Before taking their food out, I would carefully double-check the ticket and table number. Then I'd deliver their food politely and accurately, always making sure to ask if they needed anything else. I always checked back regularly to see if they needed drink refills or anything at all!

• I began at Wingstop as a cashier but quickly took on different roles. I was responsible for bagging orders, making sure everything was right, and managing the fry station. Eventually, I became a cook, which meant I was in charge of preparing the wings. The environment could be quite fast-paced, and there was often a lot of pressure, but I maintained a positive attitude, which helped me handle everything effectively. One change I had to adapt to was the shift in closing time, as we went from closing at 12 AM to 1 AM, which required adjusting my routine, but it was no problem! Whenever there was an issue with an order, such as a missing item, we prioritized finding a quick solution by quickly correcting the order or offering a replacement meal at a later date.