Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

KATIE SALISBURY

Dexter,MI

Summary

Highly self-motivated employee, I excel in collaborative team settings. A genuine interest in understanding people enables me to effectively identify and leverage their strengths. With a task-oriented mindset, I consistently demonstrate exceptional interpersonal skills when engaging with clients, management, and co-workers. Active listening allows me to apply appropriate techniques for success. Honesty, teamwork, motivation, and a passion for continuous learning drive me, while excellent time management skills ensure efficient productivity.

Overview

15
15
years of professional experience

Work History

Head Bartender

Carlyle Grill
04.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Assistant Manager/ Bartender

Dexters Pub
10.2020 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

Administrative Assistant

Salisbury Landscape Group
09.2010 - 03.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.

Education

Licensed Massage Therapist - Massage Therapist

Douglas J Aveda Institute
Ann Arbor, MI
09.2023

Eastern Michigan University
Ypsilanti, MI
01.2000

Skills

  • Staff training and supervision
  • Cash handling expertise
  • Attentive service
  • Taking inventory
  • Strong communication skills
  • Quality control standards
  • Customer service
  • Team leadership
  • Sharp memory
  • Highly reliable
  • Outgoing personality
  • Clear and effective communication

Training

  • 10+ years experience working with Quickbooks
  • Account payable and account receivable experience
  • Organizing jobs for the season, including tracking billable hours, materials, and cost.
  • Payroll experience

Timeline

Head Bartender

Carlyle Grill
04.2024 - Current

Assistant Manager/ Bartender

Dexters Pub
10.2020 - 03.2023

Administrative Assistant

Salisbury Landscape Group
09.2010 - 03.2020

Licensed Massage Therapist - Massage Therapist

Douglas J Aveda Institute

Eastern Michigan University

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