KATIE SANTORO
Ogden
Summary
Deposit operations professional with thorough understanding of financial regulations and operational best practices. Known for effective team collaboration and results-driven approach, ensuring seamless operations and top-notch service. Dependable and adaptable, skilled in process optimization and risk management.
Overview
12
12
years of professional experience
Work History
Deposit Operations Manager
Prime Alliance Bank
10.2017 - Current
- Conducts regular audits and reviews to ensure regulatory compliance and identify areas for improvement
- Manages relationships with external vendors and financial institutions to facilitate smooth transfer of funds
- Collaborates with senior leadership to develop and implement strategies to drive deposit growth and enhance customer experience
- Developed and implemented new processes and procedures to streamline operations, resulting in a 30% increase in efficiency
- Lead a team of deposit operations specialists to ensure accurate and timely processing of all incoming deposits and transfers
- Handles all fraud cases and recovers funds when possible
- Monitors all wires, large dollar items, ACH's and exception items
Project Manager/Bookkeeper
Rockwell Disaster Cleanup
02.2014 - 10.2017
- Led cross-functional teams to successfully deliver projects on time and within budget
- Developed and maintained project plans, schedules, and budgets to ensure efficient project execution
- Implemented project management best practices to streamline processes and improve project outcomes
- Managed a high volume of accounts, efficiently tracking payment statuses and following up on overdue payments
- Entered financial data into company systems and databases
- Issued receipts, invoices, and billing statements
- Made bank deposits and processed cash
- Managed, maintained and prepared financial statements and reports
- Created invoices for customers and followed up on overdue payments
- Processed payroll for employees, including calculating deductions and preparing paychecks
Education
Associate Degree - General Studies
Weber State University
Ogden, UTSkills
- Detail Oriented
- Problem-Solving
- Management
- Interpersonal Skills
- Microsoft Office
- Adaptability
- Excellent Customer Service
- Project Management
- Bookkeeping
Timeline
Deposit Operations Manager
Prime Alliance Bank
10.2017 - Current
Project Manager/Bookkeeper
Rockwell Disaster Cleanup
02.2014 - 10.2017
Associate Degree - General Studies
Weber State University