Katie Sarah Marine
Chattanooga,TN
Summary
Assisted in packaging operations by assembling, sealing, scanning, and loading parcels. Collaborated with team members to maintain safety standards and security protocols. Demonstrated ability to stand for extended periods while performing tasks. Works hard to provide correct scanning and labeling in order to provide accurate delivery.
Overview
7
7
years of professional experience
Work History
Package Handler Trainer
Fedex ground
CHATTANOOGA, Tn
09.2022 - Current
- Trained new package handlers on safe equipment operation and handling procedures.
- Provided ongoing support and feedback to improve team performance and efficiency.
- Assisted in loading delivery trucks with prepared packages.
- Demonstrated proper lifting techniques to prevent injuries among team members.
- Provided ongoing support after completion of training courses in order to ensure successful transition into daily operations.
- Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.
- Provided hands-on instruction to package handlers on proper handling techniques for packages of all sizes, shapes, weights, and fragility.
- Monitored performance of trainees during training sessions to identify areas that needed improvement or further instruction.
- Notified team leader of product discrepancies and equipment malfunctions.
- Communicated with customer service representatives to resolve packing-related issues.
Personal Shopper
Wal Mart
CHATTANOOGA, Tn
09.2020 - 09.2022
- Assisted customers with product selection and personalized shopping experiences.
- Maintained knowledge of store inventory and upcoming promotions for informed recommendations.
- Collaborated with store staff to locate items and resolve customer inquiries effectively.
- Utilized store technology to process orders and manage inventory efficiently.
- Managed special orders and requests to enhance customer satisfaction and loyalty.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Scanned items when pulling from shelves to update system stock information.
- Assisted customers in selecting items that met their individual needs and preferences.
- Greeted customers and answered product or service questions.
- Suggested comparable products to replace out-of-stock items.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Reset store displays for special events and seasonal merchandise changes.
Sales Lead Keyholder
Gabes Gabriel brothers
CHATTANOOGA, Tn
06.2019 - 11.2020
- Managed sales floor operations and maintained store visual standards.
- Assisted customers with product selection and provided exceptional service.
- Trained new staff on company policies and product knowledge.
- Collaborated with team to implement promotional displays and marketing strategies.
- Supervised staff during shifts to ensure proper coverage of the floor at all times.
- Processed payments using various methods such as credit cards or cash transactions.
- Managed employee schedules according to staffing needs while ensuring labor costs remain within budget.
- Maintained a neat, organized, and clean work area throughout the shift.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Assisted in training new sales associates on store policies, procedures, and standards of operations.
- Resolved customer issues in a timely manner while maintaining professionalism at all times.
- Partnered with store leadership team to learn and understand management processes and reports.
- Counted and balanced registers.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Used Point of Sale register system to complete transactions.
- Researched out-of-stock items to find additional inventory in other store locations.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Processed credit card payments and counted back change and currency with accuracy rate.
Education
Homeschooling
Skills
Employee training
Safety procedures
Performance monitoring
Equipment handling
Problem solving
Package sorting
Loading and unloading
Product organization
Product packaging
Production line monitoring
Product sorting
Barcode scanners
Packaging techniques
Labeling accuracy
Safety protocols
Order picking
Inventory management
Training coordination
Timeline
Package Handler Trainer
Fedex ground
09.2022 - Current
Personal Shopper
Wal Mart
09.2020 - 09.2022
Sales Lead Keyholder
Gabes Gabriel brothers
06.2019 - 11.2020
Homeschooling