Katie Saylor
North Myrtle Beach,SC
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
Work History
Barista
Decadent Dessert Bar
03.2021 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Packaged bagels, muffins and other food items for customer purchase.
- Promoted additional items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
BBA - Hospitality, Resort And Tourism Management
Coastal Carolina University
Conway, SC05.2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- POS Systems
- Menu Memorization
- Order Taking
- Cleanliness
Volunteer Work
Special Olympics Facebook Account Manager for Colin Saylor - 2021 to 2022
- Facebook Account Manager for my brother's Special Olympics tennis page
- Responsible for posting news and events related to tournaments and matches that my brother is involved in, including the 2022 Special Olympics USA Games to be held in Orlando, FL
Timeline
Barista
Decadent Dessert Bar
03.2021 - 06.2022
BBA - Hospitality, Resort And Tourism Management
Coastal Carolina University
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