Katie Scheffler
Jordan,MN
Summary
Dedicated professional working in the healthcare field for 17 years. I have advanced my Licensed Dental Assisting Certifications in oral surgery and was promoted to a trainer for Administrative Assistants. Since developing a passion for serving patients on both a clinical setting as well as an administrative level, I am open to expand my knowledge and advance my career in any field.
Overview
18
18
years of professional experience
Work History
Office Coordinator/ Dental Assistant
EOS
Savage, MN
10.2020 - Current
- Marketing Coordinator, Scheduler, Dental Assistant
- Nurtured existing relationships with referring dental offices while actively seeking opportunities to establish new referrals by organizing doctor lunches, Lunch and learns, and presenting unique tokens of appreciation during in-office visits.
- Created and managed surgical schedules for multiple surgeons.
- Provided support to surgeon through radiological imaging, exam room preparation, and chairside assisting.
Oral Surgeons Assistant
DAKOTA VALLEY OMS- BURNSVILLE
Burnsville
08.2017 - 10.2020
- OSHA Manager, Biopsy coordinator, Trainer of new hires.
- Expertly handled pre-surgery tasks such as taking x-rays, conducting comprehensive patient health assessments, and measuring vitals
- Aided the surgeon during different surgical procedures including extractions, biopsies, and implant placements
Patient Service Representative
FAMILY ORAL SURGERY
Richfield, MN
10.2006 - 04.2017
- Patient coordinator, Insurance specialist, OSHA manager, Billing and account Specialist, Doctor Audits, Ordering.
- Schedule and coordinate surgery appointments
- Managed office reports for unpaid claims and practice aging, ensuring timely follow-up.
- Successfully resolved patient account discrepancies by conducting thorough investigations
Education
General Education -
Normandale Community College
01.2014
Licensed Dental Assistant -
Dakota County Technical College
01.2006
High School Diploma -
Rosemount High School
01.2004
Skills
- Customer/ Patient Care
- Scheduling coordinator
- Dental Assistant
- Microsoft Office
- Dental software- Improvis, WinOMS, DSN
- Certifications-CPR, DAANCE IV/ Allied sedation
Personal Characteristics
- Personable
- Dependable
- Attention to Detail
- Organized Multi-tasker
- Focused
- Problem Solver
References
- Jozlyn O'Connell 952-290-3611
- Kathy Barnaby, 612-803-2091
- Myra Bergstrom, 952-649-8019
Timeline
Office Coordinator/ Dental Assistant
EOS
10.2020 - Current
Oral Surgeons Assistant
DAKOTA VALLEY OMS- BURNSVILLE
08.2017 - 10.2020
Patient Service Representative
FAMILY ORAL SURGERY
10.2006 - 04.2017
General Education -
Normandale Community College
Licensed Dental Assistant -
Dakota County Technical College
High School Diploma -
Rosemount High School
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