Summary
Overview
Work History
Education
Skills
crocheting
Timeline
Generic

Katie Schwartz

Mankato,MN

Summary

Hardworking job seeker with organizational skills eager to secure entry-level hospital housekeeper position. Ready to help team achieve company goals. To seek and maintain full-time position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Puppy Specialist

Bella's House Of Doodles
05.2022 - 12.2022
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained database systems to track and analyze operational data.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
  • Followed all company policies and procedures to deliver quality work.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Server

I-Hop
03.2013 - 09.2013
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items, and recorded order information.
  • Served food and beverages promptly with focused attention to customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Processed orders and sent to kitchen employees for preparation.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Henry Sibley High School
West Saint Paul, MN
06.2002

Skills

  • Multitasking Abilities
  • Calm Under Pressure
  • Teamwork and Collaboration
  • Organization and Time Management

crocheting

I enjoy making blankets and other items for family and friends.

Timeline

Puppy Specialist

Bella's House Of Doodles
05.2022 - 12.2022

Server

I-Hop
03.2013 - 09.2013

High School Diploma -

Henry Sibley High School

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Katie Schwartz