KATIE SCOTT
Birmingham,Alabama
Summary
Detail-oriented Court Clerk with over twelve years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Court Clerk
Jefferson County Commission Office
Birmingham, AL
10.2010 - Current
- Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Updated documents such as municipal codes and city charters.
- Researched case law and legal documents to support judicial decisions.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Researched information in municipal archives upon request of public officials or private citizens.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Administrative Assistant One
Jefferson County Commission Office
09.2007 - 10.2010
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Some College (No Degree) - Computer And Information Sciences
T.A. Lawson State Community College
Birmingham, ALSkills
- File Management
- Professional Correspondence
- Clerical Support
- Call Transfers
- Public Service
- Legal Documents
- Dispute Resolution
- Records Management
- Office Supplies and Inventory
- Court Records Research
- Data Entry
- Correspondence Tracking
- Customer Satisfaction
- Court Hearings
- Office Procedures
Timeline
Court Clerk
Jefferson County Commission Office
10.2010 - Current
Administrative Assistant One
Jefferson County Commission Office
09.2007 - 10.2010
Some College (No Degree) - Computer And Information Sciences
T.A. Lawson State Community College
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