Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Senn

Boise,ID

Summary

Dedicated professional with a diverse background, including pivotal roles at Saint Alphonsus Regional Medical Center, where I honed my expertise in healthcare systems navigation and patient-focused care. Recognized for exceptional multitasking abilities and strong empathy, I consistently deliver high-quality service, demonstrating both critical hard and soft skills in dynamic environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Boise School District
11.2023 - Current

Responsibilities include proficiency with classroom technology, computers, email, and smart boards, as well as reliable transportation to ensure punctual arrival for assignments and flexibility to support district reassignment needs. Availability to work at least once per semester and effective communication, both verbally and in writing, with students, parents, staff, and the community are also required. This role involves performing regular teacher duties, following lesson plans, upholding accurate attendance records, and adhering to district confidentiality policies. Additionally, it requires implementing effective classroom management and following all required safety procedures.

Patient Access Specialist and Admissions

Saint Alphonsus Regional Medical Center
11.2021 - 07.2024

Worked in the emergency department, primarily in Boise with occasional shifts in Eagle, handling a fast-paced, high-stress environment with 12.5+ hour shifts. In 2022, received additional training in admitting responsibilities to complement regular duties. Demonstrated strong multitasking abilities in a busy setting, making quick, independent decisions. Role required excellent communication skills, effectively interacting with patients, families, and colleagues. Consistently provided high-quality customer service, offering support and clear communication to patients during critical times.

Gymnastics Coach

Wings Center
02.2021 - 11.2021

Responsible for coaching children ages 2 to 13, teaching gymnastics and fostering skill development. Managed daily communication with parents, offering updates and ensuring a positive experience for both students and families.

Swim Instructor

Waterworks Aquatics
06.2019 - 06.2020

Taught swim lessons to children ages 5 months to 12 years, emphasizing safety, skill development, and confidence in the water. Provided feedback to parents after each 20-minute lesson, supporting clear communication and addressing each student's well-being and progress.

Gymnastics Coach

Surf City Gymnastics
05.2018 - 03.2019

Coached youth gymnastics for children ages 2 to 12, managing all aspects of training and skill development. Responsible for opening and closing the gym, retaining clear communication with parents, and ensuring the safety and well-being of all students throughout each session.

Office Assistant

Time and Alarm Systems
05.2016 - 08.2017

Worked as an office assistant at an electrical construction company during the summer, handling a variety of administrative tasks such as copying, filing, and generating plans. Gained valuable experience in a team-oriented environment while learning to prioritize tasks and efficiently manage day-to-day office operations.

Education

Certified Nursing Assistant

College of Western Idaho
Boise, ID
11-2024

Business Administration And Management

Boise State University
Boise, ID

High School Diploma -

Orange Lutheran High School
Orange, CA
07-2024

Skills

  • Patient-focused care
  • Supporting personal needs
  • Healthcare systems navigation
  • Strong empathy
  • Admitting coordination
  • Patient interviewing
  • Basic Life Support expertise
  • Medical emergency preparedness

Certification

  • Basic Life Support (BLS) Provider - American Heart Association.
  • First Aid Certification - American Red Cross.

Timeline

Substitute Teacher

Boise School District
11.2023 - Current

Patient Access Specialist and Admissions

Saint Alphonsus Regional Medical Center
11.2021 - 07.2024

Gymnastics Coach

Wings Center
02.2021 - 11.2021

Swim Instructor

Waterworks Aquatics
06.2019 - 06.2020

Gymnastics Coach

Surf City Gymnastics
05.2018 - 03.2019

Office Assistant

Time and Alarm Systems
05.2016 - 08.2017

Certified Nursing Assistant

College of Western Idaho

Business Administration And Management

Boise State University

High School Diploma -

Orange Lutheran High School
Katie Senn