Katie Sharpe
Tallahassee,FL
Summary
Hardworking and detail-oriented administrative professional known for prioritizing patient care and excellent office management. Knowledgeable in scheduling, insurance claims and verification, record keeping, and patient correspondence. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Empathetic liaison between patient and doctor with focus on balancing patient concern with physician caseload.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
Dr. Robert H. Barr, D.M.D.
01.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Completed clerical duties and tasks for clinic administration.
- Completed patient referrals to other medical specialists.
- Supported office staff and operational requirements with administrative tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Lead Dental Assistant
Dr. Robert H. Barr, D.M.D.
08.2018 - Current
- Supported dentist during procedures, assisting dental fillings, permanent, and temporary crowns, root canals and extractions.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Used PracticeWorks to document and maintain patient information and health background.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Associate of Arts - Psychology
Tallahassee Community College
Tallahassee, FL08.2024
- Hospitality Management
Johnson & Wales University - Charlotte
Charlotte, NCSkills
- Front Desk Operations
- Medical Billing and Coding
- Appointment Scheduling and Calendar Management
- Insurance Verification and Claims
- Medical Records Management
- Hiring and Training Employees
- Human Resources
- Data Entry
Timeline
Front Desk Medical Receptionist
Dr. Robert H. Barr, D.M.D.
01.2021 - Current
Lead Dental Assistant
Dr. Robert H. Barr, D.M.D.
08.2018 - Current
Associate of Arts - Psychology
Tallahassee Community College
- Hospitality Management
Johnson & Wales University - Charlotte
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