Katie Shippert
Springfield,MO
Summary
With over 10 years of experience in procurement, supply chain, and sales, I'm ready to tackle anything that comes across my plate! I am very detail-oriented and a problem solver, qualities that align well with the demands of any position. My passions lie in food and sustainability.
Overview
10
10
years of professional experience
Work History
Buyer & Sales Liaison
Performance Food Group
04.2024 - 06.2025
- Coordinated and sourced products from suppliers, negotiating pricing, quantities, and contracts to ensure consistent supply of high-quality products at competitive costs.
- Selected and evaluated vendors based on service levels, product quality, market responsiveness, innovation, and ability to support continuous supply.
- Negotiated pricing and order quantities aligned with customer demand, economic order points, promotional strategies, and overall market conditions.
- Partnered with sales teams by providing product availability and pricing insights, along with special order requests and cross-functional initiatives to best serve organizational objectives.
- Collaborated with Director of Procurement and Vice President of Sales to close gaps between departments & create more effective communication channels/processes.
Team Lead
Stord Logistics
04.2022 - 03.2024
- Led, coached, and developed a team of associates that coordinated $26 million annually in freight, driving performance, accountability, and continuous improvement for customers like: Body Armor, Sleep Number & Dollar General.
- Partnered with cross-functional leaders to develop and execute strategies that optimized the utilization of new processes to enforce efficiency and organization through Standard Procedures.
- Collaborated closely with operations, fleet, and support teams to identify root causes of issues for process improvements and streamline workflows.
- Delegated the superuser for Revenova - Prepared curriculum and trained the department on a new Transportation Management System.
- Cultivated a positive team environment to promote morale and accountability to consistently meet performance KPIs and core operational metrics.
Account Coordinator
Stord Logistics
04.2021 - 03.2022
- Managed and grew relationships with customer accounts, driving freight growth and maximizing shipment volume.
- Monitored and supported 95%+ on-time, damage-free deliveries, ensuring service quality and customer satisfaction.
- Provided proactive load status updates and issue resolution, reducing service failures and customer escalations.
- Scheduled and coordinated 30–50 pick-up and delivery appointments per day, optimizing transit times and meeting customer expectations.
- Entered and tracked 100+ customer orders weekly in the order management system, ensuring accurate load visibility for operations teams.
- Obtained and documented approvals for accessorial charges in order to collaborate cross-functionally with operations and billing teams to resolve issues efficiently and maintain accurate invoicing.
Substitute Teacher
Penmac
09.2020 - 03.2021
- Implemented lesson plans provided by the regular teacher to ensure instructional continuity and consistency across subjects.
- Assigned and supported completion of in-class and at-home work in alignment with established lesson plans and curriculum objectives.
- Maintained clear communication with school staff regarding student progress, classroom activities, and any behavioral or instructional concerns
Supply Chain Coordinator (Night Shift)
Prime Inc.
04.2018 - 08.2020
- Tracked and monitored 200+ freight shipments per shift, providing real-time status updates to customers and internal teams.
- Created and maintained daily customer reports for 50+ accounts, ensuring accurate and up-to-date shipment visibility for clients like: Wal-Mart, Dole, Taylor Farms & more.
- Handled inbound customer calls, responding to inquiries and resolving issues promptly to maintain service levels.
- Planned and adjusted 15–30 truck assignments per shift to meet delivery schedules and optimize operational efficiency.
- Maintained strong relationships with a variety of shippers and receivers, contributing to improved communication and repeat business.
- Collaborated with fleet managers and drivers, ensuring driver needs were met while supporting on-time delivery performance of 98% escalating and communicating outstanding items to day-shift teams to ensure seamless handoffs.
Territory Sales Representative
Sysco
06.2015 - 01.2018
- Managed a territory of $500,000 in annual sales with 15-25 active customer accounts, conducting weekly on-site visits to deliver marketing materials, menu concepts, and market insights, contributing to increased customer retention and engagement.
- Prospected and opened new accounts annually, expanding territory coverage and supporting year-over-year market share growth
- Monitored product performance and customer feedback, driving pricing, assortment, and promotional adjustments that improved sell-through and reduced underperforming SKUs.
- Partnered cross-functionally with customer service and operations teams to achieve 95%+ on-time order fulfillment and maintain high customer satisfaction.
- Collected and resolved 90%+ of past-due balances within 30 days, strengthening cash flow while preserving long-term customer relationships.
- Attended 100% of required sales meetings and trainings, maintaining alignment with evolving product offerings, market conditions, and company objectives.
Education
Master of Business Administration - Management
Northwest Missouri State University
Maryville, MO12.2020
Bachelor of Science - Hospitality Administration
Missouri State University
Springfield, MO05.2015
Timeline
Buyer & Sales Liaison
Performance Food Group
04.2024 - 06.2025
Team Lead
Stord Logistics
04.2022 - 03.2024
Account Coordinator
Stord Logistics
04.2021 - 03.2022
Substitute Teacher
Penmac
09.2020 - 03.2021
Supply Chain Coordinator (Night Shift)
Prime Inc.
04.2018 - 08.2020
Territory Sales Representative
Sysco
06.2015 - 01.2018
Master of Business Administration - Management
Northwest Missouri State University
Bachelor of Science - Hospitality Administration
Missouri State University