Katie Singleton

• mastered the art of entertaining patrons and leaving them with an individual experience

• maintained cleanliness and peaceful environments against all adversities

• strived to collect skills and better my ability to perform my job

• excelled in communications throughout a vast collective of individuals

• work long hours in demanding athletic atmosphere

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils and seating areas daily.
• Controlled line and crowd with quick, efficient service.

• Followed all company policies and procedures to deliver quality work.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Studied and memorized hundreds of ingredients and their uses.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.