Summary
Overview
Work History
Education
Skills
Timeline
Generic
Katie Slier

Katie Slier

Jacksonville,FL

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

TSM and Store General Manager

Cato Fashions
03.2018 - Current
  • Hired, trained and retained high quality team members.
  • Managed team by providing leadership, direction and continued development opportunities.
  • Practiced suggestive selling, offering guests complementary items to maximize sales.
  • Led change efforts within store, conforming to shifting demands and timelines.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Education

James Madison High School
San Antonio, TX
06.2006

Skills

  • Operations Management
  • Customer Service Management
  • Supply Ordering
  • Loss Prevention
  • Promotional Planning
  • New Hire On-Boarding
  • New Employee Training
  • Training Oversight
  • Leadership Training
  • Strategic Thinker
  • Team Direction
  • Supply Control
  • Change Management
  • Exceptional Communicator
  • Training Material Updates
  • Program Management

Timeline

TSM and Store General Manager

Cato Fashions
03.2018 - Current

James Madison High School
Katie Slier