Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Certification
Timeline
Generic

KATIE SNOW

Purcell,OK

Summary

Offering excellent communication and problem-solving skills, with a strong desire to learn and grow in any given role. Possesses a solid understanding of customer service principles and the ability to effectively apply technical solutions. Eager to utilize and further develop interpersonal and analytical skills. Proven ability to handle diverse situations with professionalism and a customer-focused approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Loaner Coordinator

Cavender Subaru
09.2024 - Current
  • Managed loaner operations, ensuring smooth communication between clients, and overseeing the logistics of loaner properties or equipment.
  • Process loaner reservations and ensure all necessary documentation is completed and filed.
  • Keep track of loaner equipment or properties, including managing availability, returns, and maintenance needs.
  • Prepare loaner agreements, invoices, and other necessary paperwork. Maintain accurate records of transactions and loaner history.
  • Cash Check Balancing Report.

Resident Care Specialist II

Central Oklahoma Juvenile Center
08.2023 - 09.2024
  • Ensures residents' safety, health, and well-being; and responds to emergencies, injuries, or complaints according to policy and procedure
  • Monitors living conditions, activities, and wardrobes and submits monitoring reports.

Inventory Manager

Wade’s RV
01.2022 - 06.2023
  • Track inventory and conduct counts to maintain accurate records
  • Price units for inventory sheet and website
  • Take photos of all units for the website
  • Shoot and edit videos for social media.

Mental Health Technician

ODMHSAS – Griffin Memorial Hospital
04.2021 - 01.2022
  • Identified and addressed individual mental health challenges to support patients
  • Intervened as needed when patients became aggressive towards others or themselves
  • Documented observations, interventions, and concerns in patient charts
  • Engaged clients in therapeutic groups to promote coping skills and life skills
  • Modeled appropriate communication and problem-solving skills in crises
  • Interviewed new patients to complete admission forms and assess their mental health status
  • Participated in the treatment plan by helping identify patients’ problems, needs, and strengths
  • Encouraged patients to develop interpersonal skills and engage in social interactions
  • Monitored patients’ well-being and reported changes or unusual behavior.

Sales Consultant

Ferguson Buick GMC
05.2017 - 07.2020
  • Worked with fellow sales team members to achieve group goals
  • Demonstrated product features to align with customer needs.

Bike Security

Chickasaw Nation – Newcastle Casino
06.2013 - 05.2017
  • Observed and documented security-related situations and submitted in-depth reports
  • Secured personnel and premises by inspecting buildings and patrolling property
  • Warned persons of rule infractions or violations and evicted violators from property
  • Observed patrons to address security situations quickly
  • Addressed problems quickly and reported information while working under minimal supervision
  • Responded to emergencies.

Education

Psychology -

Mid-America Christian University
08.2024

Police Science -

OSU-OKC
08.2016

Emergency Medical Technician -

Moore Norman Technology Center
07.2014

Business Management -

Barton County Community College
05.2013

Skills

  • Working with a team to achieve a goal
  • Ability to analyze situations
  • Adaptability
  • Active listening
  • Communication
  • Remaining neutral in stressful situations
  • Interpersonal skills
  • Verbal therapeutic skills
  • Report writing
  • Negotiation
  • Persuasion
  • First aid
  • CPR
  • Customer service
  • CCBR

References

  • Reece Porter, Central Oklahoma Juvenile Center, 281.905.1920
  • Carolyn Howeth, Mid-America Technology Center, 405.740.5280
  • Steven Wylie, Police Officer, 405.474.8677, stevenwfop@gmail.com

Volunteer Experience

  • Victory Family Church | Administrative Assistant
  • Victory Family Church | Church at the Park
  • Victory Family Church | Bags of Love

Certification

  • CPR & First-Aid

Timeline

Loaner Coordinator

Cavender Subaru
09.2024 - Current

Resident Care Specialist II

Central Oklahoma Juvenile Center
08.2023 - 09.2024

Inventory Manager

Wade’s RV
01.2022 - 06.2023

Mental Health Technician

ODMHSAS – Griffin Memorial Hospital
04.2021 - 01.2022

Sales Consultant

Ferguson Buick GMC
05.2017 - 07.2020

Bike Security

Chickasaw Nation – Newcastle Casino
06.2013 - 05.2017

Police Science -

OSU-OKC

Business Management -

Barton County Community College

Psychology -

Mid-America Christian University

Emergency Medical Technician -

Moore Norman Technology Center

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KATIE SNOW