Katie Spencer
Sales Manager
San Diego ,CA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying areas of growth and opportunity for subordinates and maximizing revenue opportunities.
Overview
9
9
years of professional experience
Work History
Sales Manager
Beyond Finance/ Accredited Debt Relief
San Diego, CA
08.2018 - Current
- Achieve growth and hit sales targets by successfully managing a team of 20 people that consistently exceeded monthly sales targets (Highest grossing team within the company)
- Recruited, set objectives coached and monitored performance of new hires and trainees
- Developed, implemented, and trained reps on new practices, sales techniques, and processes
- Presented sales, revenue, and expense reports to management team
- Identify opportunities for growth within the team and developed training to increase production
Retention Specialist Team Lead
FortuneBuilders
San Diego , CA
10.2016 - 08.2018
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Sourced and collected tuition for all new students ($50,000)
- Responsible for the retention of students for 1 year
- Conducted exit interviews in which the primary objective was retaining as much tuition is possible, successfully retained an average of 73% tuition paid.
Admissions Advisor
Ashford University
San Diego , CA
01.2013 - 01.2016
- Identified, qualified, and enrolled prospective students
- Reached out to prospects via cold calling, emails
- Schedule and conduct admission interviews with prospective students
- Address concerns and questions for prospective students
- Helped source tuition
- Consistently met and exceed monthly enrolment goals (Promoted to Team Lead)
- Developed and implement training programs, call strategies, and effective sales techniques that were used university wide.
Education
Bachelor of Arts - Business Administration
Ashford University
San Diego11.2024
Skills
- Sales Quota Management
- Operating Procedures and Policies
- Salesforce Software
- Team Recruiting and Onboarding
- Client Base Retention
- Sales Tracking
- Consultative Selling Techniques
- Hiring and Staffing
Timeline
Sales Manager
Beyond Finance/ Accredited Debt Relief
08.2018 - Current
Retention Specialist Team Lead
FortuneBuilders
10.2016 - 08.2018
Admissions Advisor
Ashford University
01.2013 - 01.2016
Bachelor of Arts - Business Administration
Ashford University
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